About the position
Hire Resolve is currently seeking a Commercial Underwriter on behalf of our client — a leading player in the short-term insurance industry, based in Bryanston. This is an exciting opportunity to join a reputable insurer known for its robust commercial portfolio and strong presence in the market. The ideal candidate will bring solid underwriting experience, a sharp eye for risk assessment, and a client-centric mindset to contribute to the continued growth and success of the underwriting division.
Responsibilities
Underwriting and Policy Administration
- Issue new policies, renewals, and endorsements using the C360 system
- Prepare new business quotes
- Underwrite in line with established standards, policies, and procedures
- Support the sales team in acquiring and retaining profitable business
- Handle all policy documentation and ensure accuracy and compliance
- Review and authorise documentation before dispatch
- Resolve queries according to company protocols
- Negotiate renewal terms and prepare renewal documents
- Conduct timely renewal reviews and calculate retentions
- Request, monitor, and follow up on surveys as required
- Identify and correct unprofitable policies
- Ensure adequate risk exposure levels across policies
- Final review of policies before delivery to clients
- Provide client support through telephone communication for queries or amendments
- Maintain organised electronic records of all work
Customer Service Delivery- Ensure service and quality levels meet required outputs and standards
- Resolve escalated customer complaints and provide appropriate feedback
- Align daily routines with operational plans to meet service delivery targets
- Contribute to the creation of new service delivery standards and procedures
People Practices- Align with company culture and values
- Share product, process, and system knowledge with colleagues
- Collaborate effectively with the underwriting team to meet service goals
Continuous Improvement- Adhere to all organisational policies and practices
- Identify and recommend improvements to underwriting and administrative processes
Requirements
Education & Qualifications- Matric (Grade 12)
- NQF Level 5 in Short-Term Insurance
- Regulatory Exam Level 1
- Minimum of 5 years relevant commercial underwriting experience
- Confirmation of DOFA from the Financial Sector Conduct Authority (FSCA)
- Experience with the Cardinal 360 system is advantageous
Knowledge- Proficiency in Microsoft Office
- Strong understanding of commercial insurance products and the financial services industry
Skills & Attributes- Strong analytical and attention-to-detail abilities
- Ability to work independently and collaboratively
- Proactive, diplomatic, and solution-oriented
- Excellent communication skills—verbal and written
- Effective task prioritisation
- Logical and professional approach to work
- Strong work ethic and dependability
- Resilience in a high-pressure, fast-paced environment
- High ethical standards
Benefits
- Market-related salary
- Contact Hire Resolve for your next career-changing move today
- Apply for this role today, contact Gustav Vogel at Hire Resolve or on LinkedIn
- You can also visit the Hire Resolve website: [URL Removed] or email us your CV: [Email Address Removed]
- Please use "Commercial Underwriter" as your subject line when applying via email
We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise
Desired Skills:
- Commercial Underwriter
- Commercial Underwriter
- Commercial Underwriter
