About the position
Operational Excellence
- Daily LN system checks post-invoicing to confirm all deliveries are accounted for.
- Strict stock control protocols including cycle counts, cold chain maintenance, and pallet procedures.
- Start-up/shut-down routines, daily inspections, and immediate resolution of discrepancies or equipment breakdowns.
Customer & Distribution Management
- Efficient planning and distribution of frozen products in line with standards.
- Handling of customer queries and claims via phone/email.
- Continuous coordination with transporters and escalation of delivery delays.
- Vehicle and equipment sanitisation prior to loading.
Compliance & Risk Management
- Enforcement of food safety, GMP/GHP principles, and housekeeping standards.
- Implementation and verification of food safety documentation.
- Adherence to company policies, legislative requirements, and proactive risk mitigation.
- Promotion of the 20 Keys programme and MBA board updates.
Staff Leadership & Development
- Daily shift meetings, attendance tracking, and overtime planning.
- Ensuring staff presence, PPE compliance, and workstation readiness.
- Comprehensive induction, training, multi-tasking development, and succession planning.
- Disciplinary actions aligned with company standards.
Communication & Reporting
- Continuous communication with managers/superintendents.
- Timely reporting of non-conformances, weekly reports, and escalation of issues.
- Active participation in meetings and contribution of improvement suggestions.
- Professional engagement with employees, customers, and suppliers.
- Promotion of business changes to safeguard company well-being.
Order & Delivery Management
- Daily and forward planning, coordination, and execution of customer orders and deliveries across all shifts.
- Strict application of the FIFO principle for all stock movements.
- Retail delivery load planning and coordination with transporters to optimize turnaround times.
- Final daily LN system checks to confirm all orders are allocated, accounted for, and signed off.
Operational Oversight
- Alignment of all functions (Receiving, Picking Store, Administration, Loading, Sales, Transporters, Service Providers) with daily workload to ensure efficiency and productivity.
- Hands-on management style both in office and on the floor.
Communication & Reporting
- Written and verbal shift handover feedback and workload plans completed, signed off, and discussed between shifts.
- Attendance registers, loading schedules, and shift feedbacks reviewed at handover and in morning management meetings.
- Immediate reporting of any discrepancies to manager/superintendent.
Desired Skills:
- Supervisory Skills
- Supervision of Staff
- Cold Storage Supervisory Experience
Desired Work Experience:
- 2 to 5 years Team Leader & Supervisor
Desired Qualification Level:
About The Employer:
Our Client based in Epping is currently seeking for a dedicated and experienced Cold Storage Team Leader to oversee daily operations within the cold storage environment. The successful candidate will ensure productivity, compliance, safety, and quality standards are maintained while leading and motivating the team effectively. The successful candidate should possesses the following skills and experience:
QUALIFICATION AND EXPERIENCE
- Degree/Diploma/ Certificate in Logistics/Warehouse/ Cold storage management
- Minimum of 3-5 years Logistics/ warehouse/ Cold Storage experience/ stock control experience.
- Computer literate
- MS Excel on intermediate level
- Excellent interpersonal skill
- The candidate will be required to be highly self-motivated and motivational, pro-active by nature/ forward thinker
- Strong organizational skills.
- Strong managerial and leadership skills
- Multi-tasking abilities and flexible.
- Ability to work effectively independently, as well as part of a team and with the ability to meet pressurized deadlines and maintain strict attention to detail.
OTHER FEATURES OF THE JOB
Due to the nature of the job, extra hours will be required from time to time, which may necessitate working into the evening, public holidays, double shifts or on weekends. You are required to work 6 day shifts and may change from time to time (day and night shifts). You are required to multi -task and assist in other positions if and when required. You may also be required to travel from time to time. If your immediate Manager has an operational requirement on a specific task outside the scope of this job description, it is reasonably expected of the Manager to comply and action such requests for the company.
