Client Services Manager

About the position

Your Role:

• Upholding a high correspondence standard with South African clients both on email, telephonically and in person.
• Manage team of Client Liasons
• Dealing with dealing with client queries
• Follow Standard operation procedures.
• Logging and updating information on demand
• Discuss and assist clients with order particulars
• General Administrative functions
• You will need to attend shows to market Company and Products

To thrive in this role you need:

• Strong and extensive sales experience
• Management experience
• Good time management skills
• Be able to function well under high pressure
• Task / Goal Driven
• Professional working proficiency of the English Language
• Positive attitude and attention to detail
• Good communication etiquette and client relationship skills
• Problem solver
• Use your own initiative
• Work well in a team

• Be between the ages of 35-45

• Valid Drivers license & own vehicle

• Computer Literate (MS Office)

Advantageous:

• Have knowledge of Wildlife and the Hunting Industry
• Customer service experience
• Professional working proficiency of the Afrikaans language

Desired Skills:

• Strong Sales Experience
• Managed a team
• Client Service
• Strong communication skills
• Bilingual
• Relationship Management
• Relationship building
• Good time management
• Problem Solving And Decision Making
• Service Delivery

Desired Work Experience:

• 5 to 10 years

Desired Qualification Level:

• Certificate