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Recruitment & Placement Executives

CLIENT SERVICES EXECUTIVE - working in a European client services team.Commerce or Law Degree not Negotiable

Recruitment & Placement Executives

  • R Undisclosed
  • Permanent Intermediate position
  • Johannesburg
  • Posted 20 Aug 2025 by Recruitment & Placement Executives
  • Expires in 33 days
  • Job 2620044 - Ref WT/SNM
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About the position

KEY RESPONSIBILITIES:

  • Support account service for some of the largest asset managers, fund managers, insurance companies in Europe.
  • Support requests and relationships with some of the largest custodian banks across Europe.
  • Keep abreast of new products and legislation changes to optimize client submissions.
  • Remain knowledgeable of market and industry trends, competitors, and all aspects of the market.
  • Develop a strong knowledge of the recovery service in order to service clients successfully and answer technical client queries.
  • Ensure that all value for client is reclaimed within deadlines, and all documents are received timeously from clients and custodian banks.
  • Work closely with Senior Account Managers and Head of Client Service to develop and accomplish goals and strategic plans set out for clients.
  • Manage and consolidate any queries that may arise from various foreign tax offices.
  • Meet or exceed submission targets as set out by company management.
  • Resolve customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management and following up with customers and internal stakeholders.
  • Support in client, custodian bank and tax office requests.
  • Track processes in an organized and efficient manner and to ensure that all value for a client is reclaimed timeously.
  • Provide additional support with claim submissions and other ad hoc projects.
  • Support with new client onboarding.
  • Support with quality checking claims as needed.
  • KEY REQUIREMENTS:
  • Tertiary education in commerce or law field - for example, Finance, Economics, BCom Law, or other BCom degree
  • Strong interpersonal and communication skills
  • Fast learner
  • Confident and strong ability to build rapport with others
  • Persistence and problem-solving ability
  • Strategic and analytical thinker
  • A keen eye for detail and good administration skills
  • Able to cope with deadlines and pressure
  • A valid South African passport or work permit and all relevant documents
  • Good command of the English language
  • Not required, but a bonus if able to speak additional European languages (e.g. French, Italian, Spanish, German)

Desired Skills:

  • Finance
  • Economics
  • BCom Law
  • BCOM
  • LLB
  • CLIENT SERVICE EXECUTIVE
  • EUROPEAN MARKETS
  • CUSTODIAN

Desired Qualification Level:

  • Degree

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Recruitment & Placement Executives

About the agency

R.P.E - Recruitment & Placement Executives is a skills management company specialising in recruiting high calibre professionals from an intermediate to executive level in the market place, with a resourcing approach, which is different to traditional recruitment. Our value proposition is equal respect. Candidates: Equal respect to our candidates. Every candidate is invited in for a competency based and soft skills based interview to learn more about you and what you are looking for. We never send out your cv without asking for your permission first. We tell you all about the company, go through specifications, ask you to conduct your own research and then always ask for your permission. This way ensuring 3 key elements: 1. Ensuring this is the exact role and company you are searching for. 2. Eliminating time-wasters. 3. Ensuring that when you walk through your door for an interview at a client, this is exactly where you want to be and so put your best foot forward. Clients: Equal respect to our clients. We spend a lot of time on site at clients so we can get the very best understanding of your specific needs. We believe that skills are easy to find however, finding the correct culture fit or meeting of minds is actually what we do. Meeting you personally on-site allows us to build solid relationships directly with you the decision maker, assess your needs and find the most correct person to fulfil this need now and in the long term. Ourselves: Equal respect to ourselves. We do not work with everyone. We work with candidates who are serious about searching for something new and rewarding. We do not work with candidates who are trying to find out how much they are worth in the market place. We do not work with candidates who are trying to scare their current employers into giving them a raise. We work with people who are seriously looking for something great. We do not work with every client. We intend to surround ourselves with a few select and targeted clients. We ultimately search for places that we would feel proud working ourselves. Our client list spans a few industries to give our candidates choice. A few examples are: Investec, Metropolitan, Rand Merchant Bank,ABSA,Discovery,Dariel Solutions, Aon South Africa, AON Re and Momentum Collective Benefits, Momentum Wealth and Momentum Funds at Work.

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