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Recruitment & Placement Executives

CLIENT SERVICE OPERATIONS EXECUTIVE

Recruitment & Placement Executives

  • R30,000 - R40,000 per month
  • Permanent Intermediate position
  • Johannesburg
  • Posted 27 Mar 2024 by Recruitment & Placement Executives
  • Job 2558748 - Ref SHWT
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About the position

  • JOB SPEC: Client Service Operations
  • Looking to fill a key and exciting role in its Israeli client operations team. We are looking for a hard-working individual to support our client relationship management team with the day-to-day management of key accounts.

KEY RESPONSIBILITIES:

  • Manage and consolidate tax office queries.
  • Support in client, custodian bank and tax office requests.
  • Track processes in an organized and efficient manner and to ensure that all value for a client is reclaimed timeously.
  • Work closely with the Head of Client Service to develop and accomplish goals and strategic plans set out for clients.
  • Research existing customers, gaining a clear understanding of the customers' business and requirements in order to identify further Withholding Tax needs.
  • Have a strong knowledge of the recovery service in order to service clients successfully and answer technical client queries.
  • Keep abreast of new products and legislation changes to optimise client submissions.
  • Remain knowledgeable of market and industry trends and competitors,
  • Respond to incoming email and phone enquiries in a timeously and professional manner.
  • Review personal performance, aiming to meet or exceed targets and approach management if you need assistance in achieving those
  • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Provide additional support with claim submissions and other ad hoc projects.
  • Support with client onboarding.
  • Support with account management as needed.
  • Support with quality checking claims as needed.

KEY REQUIREMENTS:

  • Strong interpersonal and communication skills
  • Fast learner
  • Background in finance, commerce economics and other related fields
  • Good command of the English and Hebrew language
  • Confident and strong ability to build rapport with others
  • Persistence and problem-solving ability
  • A valid South African passport or work permit and all relevant documents
  • A keen eye for detail and good administration skills.
  • Able to cope with deadlines and pressure.
  • Able to work flexible hours at times and be willing to work additional hours during deadline if required.

HEBREW LANGUAGE A MUST

Desired Skills:

  • CLIENT SERVICE
  • HEBREW SPEAKING
  • HEBREW LANGUAGE
  • OPERATIONS
  • HEBREW

Desired Qualification Level:

  • Degree

Recruitment & Placement Executives

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About the agency

R.P.E - Recruitment & Placement Executives is a skills management company specialising in recruiting high calibre professionals from an intermediate to executive level in the market place, with a resourcing approach, which is different to traditional recruitment. Our value proposition is equal respect. Candidates: Equal respect to our candidates. Every candidate is invited in for a competency based and soft skills based interview to learn more about you and what you are looking for. We never send out your cv without asking for your permission first. We tell you all about the company, go through specifications, ask you to conduct your own research and then always ask for your permission. This way ensuring 3 key elements: 1. Ensuring this is the exact role and company you are searching for. 2. Eliminating time-wasters. 3. Ensuring that when you walk through your door for an interview at a client, this is exactly where you want to be and so put your best foot forward. Clients: Equal respect to our clients. We spend a lot of time on site at clients so we can get the very best understanding of your specific needs. We believe that skills are easy to find however, finding the correct culture fit or meeting of minds is actually what we do. Meeting you personally on-site allows us to build solid relationships directly with you the decision maker, assess your needs and find the most correct person to fulfil this need now and in the long term. Ourselves: Equal respect to ourselves. We do not work with everyone. We work with candidates who are serious about searching for something new and rewarding. We do not work with candidates who are trying to find out how much they are worth in the market place. We do not work with candidates who are trying to scare their current employers into giving them a raise. We work with people who are seriously looking for something great. We do not work with every client. We intend to surround ourselves with a few select and targeted clients. We ultimately search for places that we would feel proud working ourselves. Our client list spans a few industries to give our candidates choice. A few examples are: Investec, Metropolitan, Rand Merchant Bank,ABSA,Discovery,Dariel Solutions, Aon South Africa, AON Re and Momentum Collective Benefits, Momentum Wealth and Momentum Funds at Work.

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Job expired on 2024/04/03

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