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Pinpoint One Human Resources

Client Relationship Manager - Agri Finance

Pinpoint One Human Resources

  • R Undisclosed
  • Permanent Senior position
  • Ermelo
  • Posted 27 Feb 2026 by Pinpoint One Human Resources
  • Expires in 34 days
  • Job 2634219 - Ref Relation Mngr E
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About the position

Job Summary

Join a leading, specialist agricultural development finance institution dedicated to supporting South Africa's commercial and emerging farmers. The organisation provides tailored financial solutions that enable farmers to acquire land, equipment, improve assets, and access production credit. As the sector evolves, the institution continues to support new entrants from historically disadvantaged backgrounds, helping them establish sustainable agri-businesses that drive both commercial viability and socio-economic impact.

The Relationship Manager is responsible for end-to-end client relationship management, ensuring a seamless client experience while growing the lending book in line with the client segmentation model. This role markets financial and insurance products, assesses client potential, structures deals, and collaborates closely with internal stakeholders to manage risk and deliver sustainable portfolio growth.

Key Responsibilities

  • Development Transformation of the Agricultural Sector

  • Present the organisation to prospective clients via presentations, farmers' unions, and community engagements.

  • Educate clients on products and services, identifying and following up on potential opportunities.

  • Review client requests and applications for viability.

  • Growth, Profitability, and Financial Performance

  • Drive growth of the loan book while managing NPL ratios and portfolio health.

  • Ensure correct pricing to maintain net interest margin and overall portfolio profitability.
  • Support insurance initiatives to generate non-interest income.

  • Onboard at least six new clients with disbursed loans by year-end.

  • Client Relationship Management & Preservation

  • Conduct client visits and calls to maintain strong relationships.

  • Resolve escalated client issues promptly and provide feedback.

  • Identify additional sales opportunities and strengthen existing relationships.

  • Stakeholder Relationship Management

  • Collaborate effectively with internal stakeholders (Credit, Legal, Agriculture Economics & Advisory).

  • Work with Client Analysts, Agriculture Specialists, and Credit Managers on complex transactions to mitigate risk.

  • People Management

  • Implement personal training and development plans and achieve targets.

  • Manage and support Client Analysts.

  • Process Improvements

  • Identify and implement process efficiencies to support targets.

  • Share learnings and collaborate with other Relationship Managers.

  • Governance, Risk Management, and Compliance

  • Ensure compliance with policies and procedures.

  • Escalate issues of concern or risk to line management.
  • Monitor loan application processes and provide regular feedback.

Preferred Minimum Education & Experience

  • Relevant degree qualification in Commerce, Business, Banking, or equivalent.
  • 3-5 years' experience managing client relationships in a financial or customer-facing environment.
  • 1-2 years' experience assessing business cases for agricultural operations, including financial statement interpretation and calculations.
  • 3 years' knowledge of credit principles, practices, and relevant legislation.

Critical Competencies

  • Microsoft Office proficiency
  • Strong analytical and financial/business acumen
  • Customer service orientation
  • Agricultural industry knowledge
  • Organisational analysis and market evaluation
  • Strategy analysis and governance assessments
  • Credit risk assessment and structuring of corporate/commercial transactions

Desired Skills:

  • Credit Risk
  • Microsoft
  • Agricultural Industry

Desired Work Experience:

  • 2 to 5 years

Desired Qualification Level:

  • Degree

About The Employer:

This is a leading, government-backed agricultural development finance institution playing a vital role in funding and growing South Africa's agricultural sector. The organisation provides specialised financial solutions to commercial farmers, agribusinesses and emerging producers nationwide.

Unlike traditional commercial banks, it combines developmental impact with commercial rigour, offering exposure to complex agricultural lending, structured finance, credit risk and turnaround strategies.

It is an ideal environment for finance professionals who want to apply their expertise in a purpose-driven institution that delivers both strong commercial outcomes and meaningful socio-economic impact.

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Pinpoint One Human Resources

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About the agency

Our Profile pinpoint one human resources, founded in 1999, is a proudly South African, black women owned executive search firm, with a Level 2 B-BBEE accreditation. We specialise in identifying and appointing C suite, specialist and critical skills candidates across South Africa and the African continent. Our Story Established during South Africa’s transformation era in 1999, pinpoint one has evolved from an entrepreneurial venture into a formidable and respected executive search firm, across South Africa and the African continent. We have delivered through economic cycles and global challenges — the Y2k cross over, the 2008 financial crisis, the COVID-19 pandemic and ongoing social and economic uncertainty. We do this by remaining agile, ethical, and committed to excellence. Our purpose remains constant: connecting best business with best talent. Our Core Business pinpoint one human resources is an effective executive search specialist providing executive search and recruitment services in the areas of C-suite, critical, scarce and specialist skills and related human resources advisory services across industries and professional disciplines, nationally in the Republic of South Africa and across Africa with the capability of servicing National, Pan-African and Multi-National Corporates. Our Services Our services span the full talent lifecycle — from leadership acquisition to retention to succession planning. Executive Search & Leadership Appointments Board Appointments Recruitment of C-Suit, Scarce and Critical skills On Demand, Interim and Fixed Term Contract Recruitment Psychometric & Competency Assessments Executive Coaching and Mentoring HR Advisory Services including Organizational Design, Job Grading, Salary Benchmarking Our Mission To provide effective Executive Search, Recruitment and Human Resources Advisory Services to ensure the sustainability of our clients. Our Vision To be a sustainable and respected premier Executive Search, Recruitment and Human Resources Advisory Services firm in South Africa and across Africa. Our Transformation pinpoint one human resources established by three friends transformed into a 51% South African black woman-owned executive search firm with a Level 2 B-BBEE accreditation. The shareholders are Lucia Mabasa, Clive H Viveiros and Nkhabele Maruma. Lucia and Clive are operational in the business contributing to a philosophy of being owner managed. Pinpoint one human resources, as a small business (smme)has taken responsibility for making its own contribution to socio economic transformation in South Africa. This commitment includes skills transfer, coaching and mentoring of its own employees, diverse and economic development programmes and corporate social investment. Our Leadership Our business is owner managed by South Africans, Lucia Mabasa and Clive H Viveiros. Lucia Mabasa Chief Executive Officer Lucia joined pinpoint one human resources in 2002 and became Managing Director in 2010 and majority shareholder in 2018. She holds a BA and MA in Industrial Sociology. Her leadership has positioned the firm as one of South Africa’s foremost executive search consultancies. Clive H. Viveiros Co-founder & Executive Director After serving as Managing Director of one of South Africa’s largest recruitment agencies, the Kelly Group, he cofounded pinpoint one human resources. He holds a BA (Law), MBA, and MSSC. His focus is executive, management and scarce skill placements in the public sector and SOEs, agriculture, agri-processing, mining, and arts and culture, while expanding the firm’s African footprint. Our Commitment Our purpose is to connect best business with best talent — with precision, care, and complete confidentiality. Every engagement is handled discreetly and ethically to protect both client and candidate interests. Our Ethos We operate with integrity, professionalism, and absolute confidentiality. Our work reflects the diversity and values of South Africa and Africa. Every assignment is delivered with focus, accountability, and respect. This is clearly articulated in our Ethos. Our Soul It’s about passion, it’s about a belief in what we do, it’s about achieving excellence. At pinpoint one human resources we never do anything in half measures, whether attracting and retaining talented people or practicing corporate citizenship, we have fun delivering! The human resources solutions partnerships we develop with clients and candidates continue long after the assignment or project is completed – positive proof that we believe in achieving mutual success.

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