About the position
ENVIRONMENT:
A fast-growing provider of cutting-edge Financial Software Solutions in Joburg seeks to fill the role of a Client Manager – someone with a strong finance or accounting background to work directly with clients and support the business growth. In this client-facing role you will combine - finance and accounting knowledge, software implementation and support, client relationship management & product demos and outreach. You will serve as a key point of contact for clients and play a critical role in onboarding, supporting, and retaining them. The successful candidate must be comfortable speaking to clients and running demos, possess a Finance/Accounting Degree (BCom, BAcc or similar) with around 3 years’ experience in finance, accounting, audit, or advisory.
DUTIES:
Client Management & Support -
- Act as a primary point of contact for clients (both local and international).
- Support clients with:
- Lease accounting queries (IFRS 16 / ASC 842 / FRS 102)
- Lease setup, modifications, remeasurements, and reporting
- Assist with implementations, data uploads, and reconciliations.
- Help clients prepare audit-ready outputs and disclosures.
Product Demonstrations & Onboarding –
- Run product demos for prospective clients.
- Explain lease accounting concepts clearly to Finance teams.
- Guide new clients through onboarding and system setup.
- Translate accounting requirements into system functionality.
Relationship Building & Growth –
- Build strong, trusted relationships with clients.
- Assist with client outreach, follow-ups, and renewals.
- Identify upsell opportunities and feedback for product improvement.
- Represent the business professionally with international stakeholders.
Internal Collaboration -
- Work closely with the Founding team on:
- Client feedback
- Product enhancements
- Process improvements
- Help shape how a growing startup delivers client service.
REQUIREMENTS:
Qualifications –
- Finance / Accounting Degree (BCom, BAcc, or similar).
- CA(SA) qualified or completed articles preferred, but not essential.
Experience/Skills –
- ±3 Years’ experience in finance, accounting, audit, or advisory.
- Strong technical grounding in financial accounting and understanding of financial accounting principles.
- Exposure to:
- Financial statements
- IFRS (IFRS 16 experience is a strong advantage)
- Client-facing roles (audit, consulting, advisory, implementation)
ATTRIBUTES:
- Confident communicator - comfortable speaking to clients and running demos.
- Personable, professional, and client focused.
- Quick learner who can grasp new systems and concepts fast.
- Detail-oriented but also commercially minded.
- Comfortable working remotely and independently.
- Interested in being part of a startup environment and growing with the business.
Desired Skills:
- Account Management
- Client Relations
- Finance
- Financial Accounting
- IFRS
About The Employer:
A fast-growing provider of cutting-edge Financial Software Solutions
