About the position
Role Summary
We are looking for a detail-oriented and proactive Import & order management coordinator to join our team. The successful candidate will be responsible for managing purchase orders, import coordination, customs documentation, freight administration, and related operational support.
Requirements
Minimum Requirements
Matric
1-2 years imports/exports experience
Beneficial - exposure to warehousing/logistic environment
SAP knowledge
Competencies
Ability to work effectively both independently and as part of a team
Strong organizational skills with high attention to detail
Ability to manage multiple priorities and perform well under pressure
Excellent communication, follow-up, and proactive problem-solving skills
Key Responsibilities
Key Responsibilities
Order Management - Commercial divisions
Coordinate with freight forwarders and vendors by managing orders, bookings, and commercial documentation
Monitor cargo readiness and shipment timelines, updating merchandise reports accordingly
Create, maintain, and update order files and merchandise reports, including weekly reporting and status movements
Respond to and resolve buyer, forwarder, and supplier queries timeously, ensuring smooth end-to-end shipment flow
Bills of Entries
Complete and manage Customs documents according to priority and regulatory requirements
Monitor, print, and verify customs requirements prior to vessel arrival
Review and validate draft customs requirements against shipment documentation
Freight
Liaise with forwarders and shipping lines to manage freight forecasts, rate comparisons, and allocations
Resolve freight-related queries and issues timeously to ensure smooth shipment flow
Administration
Maintain accurate, complete, and audit-ready shipment files in line with audit requirements
Identify and implement process improvements to increase efficiency and reduce waste
Respond to correspondence within agreed timelines and support additional shipping and logistics functions as required
Closing date: 24 March 2026
