Claims Administrator/Negotiator - Insurance

About the position

Renowned Financial Services Provider in the Kloof area urgently seeks an experienced Claims Administrator. Fantastic opportunity to join a leading and supportive team.
Responsible for collating, processing, and negotiating insurance claims. They will work with policyholders, insurance companies, and other parties to ensure the timely and accurate resolution of claims.

• Receive and review insurance claims
• Sending out, registering and settling claims timeously
• Efficient planning and organization of administration
• Answering telephone calls, emails and corresponding proficiently
• Investigate claims by gathering information from policyholders, witnesses, and other sources.
• Negotiate claim settlements with policyholders, insurance companies, and other parties.
• Communicate with policyholders, agents, and other stakeholders to provide updates on claim status and address questions and concerns.
• Maintain accurate records of claims and related documentation.
• Adhere to company policies and procedures, as well as regulatory requirements.
• Meet or exceed performance standards for quality, productivity, and customer service.

Qualifications (Non Negotiable!):

• Minimum 3 years of experience in claims administration or claims negotiation in the short term industry
• Completed NQF4 Level 4 Accreditation in Short Term Insurance
• Class of Business : Domestic & Commercial Lines
• FAIS Compliant
• Proficient in Microsoft Office and other relevant software.
• Ability to work independently and as part of a team.
• Excellent Written and Verbal Communication Skills

Salary: R15 000 - R25 000 (Negotiable) (Dependent on experience) 
Provident Fund
 
If you are not contacted within 7 days, please consider your application unsuccessful

Desired Skills:

• FAIS compliant
• Excellent proficancy in Word and Excel
• Strong Communicator

Employer & Job Benefits:

• Provident