About the position
CAPE TOWN BASED
We are seeking a Change Manager to join our team, based in Cape Town, onsite.
This Change Manager will support transformation initiatives within am FMCG environment, which includes supply chain, procurement, merchandising, and operational business teams.
The focus is on driving adoption of new systems, processes, and operating models in a highly operational, fast-moving environment.
Key Responsibilities
- Lead change delivery across FMCG initiatives.
- Conduct impact assessments across operational and head office teams.
- Develop and implement change, communication, and engagement plans.
- Engage heavily with business users, operations, and supply chain stakeholders.
- Support training design, rollout coordination, and business readiness.
- Build strong relationships with business leaders and frontline teams.
- Monitor adoption, readiness, and resistance.
Required Experience & Skills
- 4–7 years Change Management experience.
- Experience in retail, FMCG, supply chain, logistics, or operations-heavy environments.
- Strong people engagement and facilitation capability.
- Comfortable working in less structured, operationally complex environments.
- Ability to translate change into practical, frontline adoption.
Ideal Profile
- Has supported change beyond corporate IT teams.
- Confident engaging warehouse, supply chain, and business operations.
- High emotional intelligence and strong influencing skills.
Desired Skills:
