About the position
Are you ready to drive transformation in the digital education space? We’re seeking a dynamic and visionary Change Manager to lead the charge in integrating cutting-edge technologies into higher education. In this role, you’ll bridge the gap between technology and people, ensuring seamless adoption and lasting impact. If you’re passionate about orchestrating change, empowering stakeholders, and shaping the future of digital learning, we want to hear from you!
Stakeholder Engagement:
- Liaise with project leadership to integrate stakeholder feedback into change plans.
Change Planning & Control:
- Develop and manage a detailed change control plan aligned with the waterfall delivery method.
- Establish formal processes for change requests, evaluation, approval, and implementation.
- Maintain a change log and ensure traceability and transparency of all change activities.
Gap Analysis:
- Conduct expectation and readiness assessments to identify misalignments.
- Recommend interventions to close gaps between stakeholder groups.
Training & Capacity Building:
- Work with relevant faculties and technical leads to develop and roll out targeted training programs.
- Coordinate user readiness campaigns and documentation of new procedures and tools.
Communication & Reporting:
- Draft and disseminate change communications (newsletters, FAQs, updates).
- Provide regular reports to the Project Manager and Project Sponsor on change impacts and adoption progress.
Risk & Issue Management:
- Proactively identify risks related to resistance or poor adoption and escalate appropriately.
- Implement mitigation strategies to minimize disruption and improve stakeholder buy-in.
Requirements - Bachelors degree in project management, Education Technology, ICT, Change Management, or a related field.
- Minimum 5 years of experience in managing change in large-scale, technology-driven projects.
- Familiarity with higher education environments and academic culture is highly desirable.
- Strong understanding of change management methodologies (e.g., ADKAR, Kotter, Prosci).
- Proven experience facilitating workshops, focus groups, and training sessions.
- Change Management certification (Prosci, APMG, etc.)
- Experience with smart classrooms, digital learning platforms, or 4IR technologies
- Familiarity with South African higher education regulatory environment
Desired Skills:
- Change Management Expertise
- Stakeholder Engagement & Facilitation
- Training & Capacity Building
- Communication & Reporting
- Higher Education & Digital Learning Technologies
Desired Qualification Level:
About The Employer:
