About the position
Change Manager (Contract)
Position: Change Manager
Type : Independent contract
Location: Cape Town (North)
(Hybrid/On-site as required)
Role Overview
We are seeking an experienced Change Manager with strong exposure to digital platforms and the banking/financial services sector. The successful candidate will lead change initiatives across enterprise systems, ensuring smooth adoption of new platforms, processes, and technologies. This role requires a strategic thinker with hands-on delivery capability, able to bridge business and technology while driving stakeholder engagement and organizational readiness.
Key Responsibilities
- Develop and execute change management strategies and plans for digital transformation initiatives.
- Partner with project teams to integrate change management activities into overall project plans.
- Conduct impact assessments and readiness evaluations across business units.
- Design and deliver communication and training plans to support adoption of new systems and processes.
- Engage stakeholders at all levels, ensuring alignment and buy-in for change initiatives.
- Monitor and report on change progress, risks, and issues, adjusting strategies as required.
- Support business units in embedding new ways of working and sustaining change outcomes.
Requirements & Qualifications
- Bachelor's degree in Business, Information Systems, or related field.
- 5+ years' experience in change management within digital platforms and/or banking/financial services.
- Proven track record in leading organizational change for system implementations or digital transformations.
- Strong knowledge of change management methodologies (e.g., Prosci, ADKAR, Kotter).
- Excellent stakeholder management, communication, and facilitation skills.
- Experience in training design and delivery for system rollouts.
- Ability to work in fast-paced, regulated environments with multiple stakeholders.
Competencies
- Strategic thinking with practical delivery focus.
- Strong interpersonal and influencing skills.
- Analytical mindset with problem-solving ability.
- Resilience and adaptability in complex environments.
Desired Skills:
- Change management methodology
- Business Change Management
- Banking
Desired Work Experience:
Desired Qualification Level:
