Cellular Specialist (40hr) - Foschini - Birch Acres Mall at The Foschini Group

About the position

Package & Remuneration
JOB DESCRIPTION

Responsibilities:

• Be in touch with the latest mobile/ technology
• Manage assets
• Deliver and maintain a great customer brand experience
• Grow cellular sales turnover
• Drive high operational standards
• Implement visual display principles
• Ensure effective administration management (process)
  

Qualifications:

• A Grade 12 qualification
• Retail cellular experience (essential)

Skills:

• Knowledge of a variety of mobile products
• Ability to work flexible hours in the ever-changing retail environment
• A customer-centric attitude and approach
• A passion for excellent Customer services and sales environment
• Be computer literate
• Have a preference to with work admin
• Theability to communicate and persuade effectively at all levels
• Abilityto show initiative and be resourceful
• Abilityto source and implement effective solutions in a fast-paced environment
• Customer Service Delivery
• Strategic Sales Planning
• Managing the Sales Process
• Customer Value Management

Competencies and behaviours for success:

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Effectively building formal and informal relationship networks inside and outside the organization.
• Building strong customer relationships and delivering customer-centric solutions.
• Making good and timely decisions that keep the organization moving forward.
• Anticipating and adopting innovations in business-building digital and technology applications.
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
• Making good and timely decisions that keep the organization moving forward.
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
• Good verbal/ written communication skills and good organisational skills
• Strong organizational and planning skills
• The ability to multi-task in a fast-pacedenvironment
• The ability to work independently
• The ability to take initiative
• A high level of attention to detail

Please ensure your Line Manager is aware and supports your application.

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.