About the position
To build strong relations with both the Client and Sodexo team onsite to ensure a strong, robust hospitality offer is in place. Customer services, quality of food and customer satisfaction are key areas of focus alongside robust client management.
Responsibilities are but not limited to:
- Promote excellence and attention to detail as standard across Microsoft sites.
- Maximise profitable sales by the introduction and maintenance of food offers across the site.
- Actively seek and identify opportunities for business growth within the contract and external market.
- Control costs such as labour, expenses, food in line with budget. Review rota's regularly to ensure.
- efficiency is in place across the catering operation. Deliver budgeted profit and turnover for account/s as agreed with line manager.
- Conduct regular reviews of current operating costs, (margins and labour) to ensure that Sodexo is achieving optimum profit.
- Comply with all company health and safety procedures, site rules and statutory regulations including Health and Safety, Food Hygiene, Safe working Practices.
- Manage clients proactively, ensuring their expectations are exceeded, and ensure the prompt and efficient delivery of all services to the agreed standards.
- Responsible for recruitment and management of unit personnel, including personal development, reward and recognition, appraisals, health & safety, and communication of shared goals.
- To ensure the premises are kept to agreed level of cleanliness and always maintain safe working practices.
- To control expenditure undertaken as part of the contract including payment of wages, overtime, managing absence, bonus, and other employee related costs
- To represent Sodexo at client meetings as required
Desired Skills:
- -
- B-Tech Food Service Management or similar
- Intermediate to Advanced chef qualification. -
- N. Diploma: Foodservice Management or similar
- Matric or Senior [Email Address Removed]mum 3 years' experience contract catering -
- Strong administrative skills -
- Exceptional customer service skills
- over the phone and in person
- with our customers and internal departments
- Food Service
- Catering management
Desired Work Experience:
Desired Qualification Level:
Employer & Job Benefits:
