Campaign Manager (Debt Collections)

About the position

We are seeking a diligent and creative Debt Collection Campaigns Manager in Pretoria East. This role focuses on managing and enhancing debt collection campaigns to improve recovery rates efficiently. The ideal candidate should possess an intermediate certification in Excel and have a deep understanding of the collections environment.

• Campaign Management: Design and execute effective collection strategies using tools such as Excalibur, RocketMailer, and RealConnect.
• Data Management: Handle large datasets, ensuring data integrity and usability in campaign execution.
• Communication Drafting: Develop innovative SMS and email communications for campaigns, ensuring clarity and compliance with regulations.
• Performance Analysis: Monitor and analyze campaign performance, making adjustments to strategies based on data-driven insights.
• Stakeholder Interaction: Coordinate with internal and external stakeholders to align campaign goals with business objectives.
• Compliance and Reporting: Ensure all collection activities comply with legal and organizational standards; prepare reports for upper management on campaign outcomes.

Required Skills and Qualifications:

• Intermediate Excel Skills
• Attention to Detail
• Communication Skills
• Administrative Strength
• Industry Knowledge

Desired Experience:

• Proven experience in debt collection campaign management or a similar role.
• Experience using campaign management tools such as Excalibur, RocketMailer, and RealConnect.
• Knowledge of data management techniques and tools.

NOTE: We ONLY accept online applications. We do not consider direct applications via Whatsapp or email. 

The final remuneration package offered by the employer will be determined based on market standards, considering the candidate's qualifications, skills, and level of experience. The employer retains the prerogative to provide a remuneration package that aligns with industry norms and the specific attributes of the selected candidate.

Desired Skills:

• excalibur
• rocketmailer
• realconnect
• campaign
• debt collection