Call Centre Operator

About the position

Are you passionate about education and making a meaningful impact in the lives of students? We are seeking an enthusiastic and motivated Call Centre Operator to join our vibrant team on a permanent basis.
In this role, you’ll be responsible for:

• Making initial contact with prospective students via phone.
• Conducting a needs analysis to determine their study interests.
• Assessing basic admission criteria.
• Booking and scheduling student consultations in line with targets.
• Capturing and updating prospective student information in our systems.
• Following up on leads and rescheduling missed consultations.
• Supporting marketing initiatives and student recruitment efforts.
• Assisting with administrative tasks, especially during peak registration periods.

What You Bring

• Matric is essential; a relevant tertiary qualification is an added advantage.
• 1–2 years’ experience in sales, admin, marketing, customer service, or telemarketing.
• Excellent telephone manner and communication skills.
• Strong data capturing and typing accuracy.
• Organised, proactive, and a team player.

Please note that only suitable candidates will be contacted.

Desired Skills:

• call centre
• operator
• admin