Call Centre Agent
Lesley Snyman and associates
- R8,000 - R10,000 per month
- Temporary Intermediate position
-
East Rand
- Posted 05 Apr 2025 by Lesley Snyman and associates
- Expires in 14 days
-
Job 2601187
About the position
A leading company in the glass repair and replacement industry is looking for immediately available Call Centre Agents to join their dynamic team. If you have excellent communication skills, a passion for customer service, and can work shifts if required, we want to hear from you!
Requirements:
- Available immediately - non-negotiable.
- Bilingual in English and Afrikaans - must be able to communicate effectively in both languages.
- 2+ years of call centre experience (customer service or sales).
- Strong verbal and written communication skills.
- Computer literate (MS Office proficiency).
- Ability to work shifts if required, including weekends and public holidays.
- Customer-focused with a proactive, problem-solving attitude
Key Responsibilities:
- Handle inbound and outbound customer calls professionally and efficiently.
- Assist customers with bookings, product inquiries, and insurance claims.
- Process claims accurately and provide effective solutions.
- Meet and exceed customer service and sales targets
Desired Skills:
- Call centre
- Telesales - Inbound
- Customer Service
Desired Work Experience:
- 1 to 2 years Motorised Vehicle Service & Parts
- 2 to 5 years Call Centre Operator
Desired Qualification Level:
Lesley Snyman and associates
About the agency
Lesley Snyman and associates (LSA) is a proudly South African, talent acquisition and recruitment specialist, skilled in the identification and resourcing of Human Capital.
At Lesley Snyman and associates we advance the career trajectories of our candidates by providing them with suitable opportunities for growth, development and career advancement.
In partnership with our clients, we develop an in-depth understanding of their unique corporate culture and of their specific requirements to facilitate the synergetic placement of talent.
Our mission is to embody the core values of Trust, Integrity, Honesty and Mutual Respect. In doing so we believe that we will be able to provide the best possible service to both clients and candidates alike.
We understand that just as each job specification differs, so too do the daily processes involved in identifying and recruiting exceptional talent.
Through the constant refinement of our business processes we aim to exceed the expectations of clients and candidates in the timely acquisition and appointment of successful applicants.
Some of our standard business processes include:
• The loading of new job advertisements
• The screening of suitable applicants
• The interviewing of selected talent
• The appointment of successful candidates
Furthermore, the following background checks and verifications are typically conducted:
• Qualification – Secondary and Tertiary; Courses and Certificates
• Credit History and Criminal Clearance (AFIS)
• Driver’s License and Identification Document (ID)
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