Butler - Luxury Hospitality

About the position

Are you an experienced Butler or hospitality professional looking to join a world-class luxury hotel where personalised guest service is at the heart of the experience?

Our client, a prestigious hotel is seeking a polished and service-driven Butler to provide exceptional support to VIP and high-profile guests. This role is ideal for someone with strong food and beverage knowledge, excellent communication skills and a passion for delivering memorable guest experiences.
Key Responsibilities:

• Deliver personalised service to VIP and luxury hotel guests
• Anticipate guest preferences and ensure all requests are handled promptly and professionally
• Coordinate guest services including dining, housekeeping, concierge, laundry and transportation
• Manage in-room dining requests, minibar checks and lounge service
• Handle restaurant and lounge reservations and maintain accurate guest profiles
• Upsell hotel services and food and beverage offerings
• Assist with stock control, inventories and requisitions
• Resolve guest concerns efficiently to ensure complete satisfaction
• Maintain high standards of hygiene, presentation and service excellence
• Support daily breakfast, afternoon tea and evening cocktail service

Minimum Requirements:

• Diploma or Degree in Hospitality Management or a related field preferred
• Butler certification or training from a recognised academy advantageous
• 2–3 years’ experience in a luxury hotel, hospitality or food and beverage environment
• Strong understanding of fine dining and beverage service
• Experience using hotel systems and POS software advantageous
• Excellent interpersonal and communication skills
• Well-presented, discreet and highly service oriented

Only shortlisted candidates will be contacted.

Desired Skills:

• butler
• server
• hotel butler
• food and beverage butler