About the position
Role Summary
The Butchery Manager leads the butchery department to deliver excellence in product quality, customer experience, and profitability. This role is pivotal in driving Pick n Pay's Fresh strategy, ensuring that the butchery is not only operationally sound but also innovative, customer-focused, and aligned with evolving consumer trends.
Requirements
Minimum requirements
Grade 12 / Matric / NQF 4
3 years Butchery experience with at least 1 year in supervisory role
Competencies
Skilled in cutting, manufacturing, and merchandising butchery products.
Proficient in operating butchery equipment and applying safe work procedures.
Strong customer service orientation with a passion for Fresh products.
Ability to adapt quickly to new information, trends, and technologies.
High energy levels, resilience, and a growth mindset.
Good communication skills.
Key Responsibilities
Key responsibilities
Customer-Centric Leadership
Deliver exceptional service by engaging customers with product knowledge and personalised recommendations.
Champion a culture of hospitality and Fresh-first thinking in every interaction.
Operational Excellence
Ensure efficient cutting, packing, and merchandising of products with minimal waste.
Maintain strict adherence to food safety, hygiene, and health standards.
Optimise stock rotation, ordering, and gross profit management.
Innovation & Fresh Strategy Alignment
Introduce new product ranges and value-added offerings that reflect customer trends (e.g., plant-forward options, convenience packs).
Drive sustainability initiatives such as reducing food waste and supporting ethical sourcing.
Leverage technology and data insights to improve efficiency and customer engagement.
Team Development
Lead, coach, and inspire the butchery team to embrace continuous learning and innovation.
Build a high-performance culture that values accountability, collaboration, and adaptability.
Provide regular feedback and foster career growth opportunities.
Sales & Profitability
Implement cutting plans and block test margins to maximize profitability.
Monitor sales trends and adjust strategies to meet and exceed budget targets.
Drive promotional activities that highlight Fresh products and seasonal offering
Closing date: Sunday 7th June 2026
