Business / System Analyst at Reverside

About the position

Reverside is a leading IT services provider delivering high-quality Software Development, IT Resourcing, Digital Transformation, and Systems Support solutions. We partner with clients across industries to analyze, design, and implement technology solutions that drive business growth and operational [URL Removed] is a leading IT services provider delivering high-quality Software Development, IT Resourcing, Digital Transformation, and Systems Support solutions. We partner with clients across industries to analyze, design, and implement technology solutions that drive business growth and operational efficiency.

We are seeking a Business / System Analyst with 3–4 years of experience to bridge the gap between business needs and technical solutions. The ideal candidate will gather and document requirements, analyze business processes, and work closely with development teams to deliver high-quality technology solutions.



Key Responsibilities:

• Engage with stakeholders to gather, analyze, and document business and system requirements.
• Translate business needs into functional specifications for technical teams.
• Collaborate with developers, QA, and product teams to ensure solutions meet business objectives.
• Conduct gap analysis, feasibility studies, and process mapping.
• Support testing and validation of system enhancements and new solutions.
• Participate in Agile ceremonies and contribute to process improvement initiatives.
• Assist in the preparation of user manuals, reports, and training documentation.

Mandatory Skills & Experience:

• 3–4 years of experience in business or system analysis within IT projects.
• Strong understanding of software development lifecycle (SDLC) and Agile methodologies.
• Experience with requirements gathering, functional specification, and process documentation.
• Knowledge of systems integration, APIs, and database concepts (SQL).
• Proficiency in tools such as JIRA, Confluence, MS Office, Visio, or similar.
• Strong analytical, problem-solving, and communication skills.

Desirable Skills:

• Experience with CRM, ERP, or other enterprise systems.
• Knowledge of UX/UI principles and data visualization.
• Exposure to cloud platforms (Azure, AWS, or GCP) and DevOps processes.
• Familiarity with testing methodologies and tools.

Qualifications:

• Bachelor’s degree in Information Systems, Computer Science, Business Administration, or related field.
• Proven track record of delivering actionable business requirements and supporting technology implementations.

Desired Skills:

• MS Office
• Visio
• Confluence
• JIRA
• APIs
• Agile methodologies
• SQL

About The Employer:

Reverside is a Global ICT company focusing on Digital Engineering, Integration, Cyber-Security, Cloud and Digital Transformation services with delivery centres in Johannesburg and Cape Town, South Africa and Gurgaon, India. Reverside has its Global Headquarter in South Africa and is a B-BBEE Level 1 IT consulting & services organization. Reverside was founded in 2006 and has since grown to a strong team of over 300+ consultants, serving more than 40+ active clients [URL Removed] - [URL Removed] - [URL Removed]