Business Program Manager

About the position

Qualifications

• 15 to 18 years managing complex, cross functional business programmes, ideally commerce or omnichannel launches taken from plan to go live.
• Proven track record bringing merchandise, marketing, operations and IT together under one plan and one date.
• Direct experience launching e commerce or marketplace ecosystems across web and mobile in a live retail environment.
• Strong understanding of commerce domain topics: master data and article listing, store level pricing, fulfilment, returns and loyalty.
• Experience operating across independent or franchised retail networks where adoption must be earned.
• Confident managing senior business stakeholders, vendors and delivery teams simultaneously.
• Working familiarity with delivery tooling such as Jira and Confluence and with agile delivery approaches.
• Preferred but not mandatory: programme or project management certification such as PMP, PgMP or PRINCE2; agile or product certifications such as SAFe POPM or CSPO.

 

Desired Skills:

• Program Management
• Stakeholder Management
• Retail Domain Expertise
• Omnichannel Commerce
• Mobile App Development
• E-commerce Ecosystems
• Change Management