Business Integration Manager: Bancassurance and Telecommunication

About the position

The Business Integration Manager for the Bancassurance and Telecommunication portfolio acts as the critical link between strategic planning and operational execution, ensuring sustainable commercial value creation. The incumbent translates organizational strategy into actionable business plans and initiatives, drives cross-functional business integration, and continually seeks opportunities for innovation and service excellence within the portfolio. This role requires a strong commercial mindset, collaboration skills, and an in-depth understanding of both bancassurance and telecommunications market dynamics

Duties and Responsibilities:

Business Strategy Translation and Alignment

• Conduct ongoing environmental scanning to inform portfolio positioning and recommend responsive strategies.
• Conduct detailed market/sector analyses to anticipate shifts, opportunities, emergent threats, and areas of profitable growth for the Bancassurance and Telecommunication portfolio.
• Co-develop and evolve business strategies in direct response to industry trends, market changes, regulatory shifts, and competitor activity in both bancassurance and telecommunications.
• Identify white-space opportunities in both industries and develop business cases for entry, partnership, or innovation.
• Facilitate a timely, focused, and value-driven strategic planning processes specific to the portfolio.
• Support the GM: Bancassurance and Telecommunication in translating and operationalising the Bancassurance and Telecommunication portfolio strategy.
• Break down the portfolio strategy into business models, projects, and initiatives, ensuring a clear line of sight to commercial targets and objectives.
• Define, track, and adjust key performance indicators (KPIs), including financial, market share, innovation, and customer metrics.
• Drive a data-driven approach to strategic decision-making, leveraging BI, analytics, and reporting tools.
• Oversee regular strategic review meetings, leading performance dialogues and facilitating decisions on corrective actions.
• Analyze, review, and advise on existing strategies, pivoting as needed to remain competitive in both sectors.
• Continuously identify and drive innovation, leveraging emerging technologies or business models to differentiate the portfolio.

Operational Excellence

• Act as a focal point for operational activities, ensuring the seamless execution of day-to-day business functions across the portfolio.
• Oversee and optimize business processes, identifying and addressing inefficiencies or bottlenecks.
• Coordinate cross-functional projects and initiatives, ensuring alignment with larger organizational goals.
• Foster a culture of accountability, operational rigor, and performance excellence within teams.

Strategic Portfolio Management

• Lead or oversee the delivery of mission-critical projects, ensuring they are on time, within budget, and in scope.
• Establish project governance structures, track progress, manage risks, and ensure project objectives are delivered.
• Coordinate communication and collaboration among project teams, stakeholders, and external vendors.
• Ensure that appropriate solutions are effectively implemented.
• Ensure comprehensive governance and compliance oversight across the entire portfolio, with a specific focus on all partner engagements to uphold organizational standards, mitigate risks, and ensure adherence to regulatory and contractual obligations.

Stakeholder Engagement and Communication

• Act as a liaison between the executive office and internal/external stakeholders.
• Manage relationships with key partners, customers, and regulatory authorities.
• Ensure effective internal communication across departments regarding strategic priorities, goals, and business updates.
• Represent the executive or portfolio at key internal and external meetings as required
• Provide insights and updates to senior management on business integration efforts
• Prepare reports, presentations, and strategy documents for executive teams.

Qualifications and Experience:

• NQF Level 8: Honours Degree
• NQF Level 9: Masters Degree (advantageous)
• 8 to 10 years' experience in strategic business integration, management consulting or operational strategy execution
• Excellent understanding of strategic planning and execution processes
• Ability to connect operational execution with long-term strategic objectives
• Analytical skills to assess business challenges and implement solutions effectively
• Strong ability to plan, execute, and track key business projects
• Ability to influence and align diverse teams towards common objectives
• Identifying and implementing business efficiencies to drive continuous improvement
• Ability to support and drive change initiatives across business functions
• Experience in project execution teams.

Desired Skills:

• Strategic Thinking
• Strategic Planning
• Market & Sector Analysis
• Business Case Development
• Project Management
• Commercial Accumen
• Operational Excellence
• Cross Functional Collaboration
• Data Driven
• Decision Making
• Innovation
• Change Management
• Problem Solving
• Analytical Thinking
• Leader
• Influence
• Telecommunications
• Bancassurance

Desired Work Experience:

• 5 to 10 years

Desired Qualification Level:

• Honours

About The Employer:

The company is a mutual assurance organisation that provides workers' compensation services for work-related injuries and occupational diseases. It operates under licenses for both short- and long-term insurance and is guided by the Compensation for Occupational Injuries and Diseases Act. The company's main focus is the efficient handling of compensation claims, including medical expenses, disability benefits, and pensions. It uses advanced paperless systems for fast, reliable service.

Supporting its operations are three subsidiaries offering administrative, technological, and property services. With a broad regional presence across South Africa and neighboring countries, the organisation is accessible to clients and stakeholders. It is also a Level 1 B-BBEE contributor, reflecting its commitment to transformation and empowerment.

Employer & Job Benefits:

• great opportunities for personal and professional development in a stable company that is 130 years strong. The role comes with a competitive salary package and various benefits. Furthermore
• you will be part of a dedicated group of colleagues who value teamwork and collaboration.