About the position
ENVIRONMENT:
A dynamic Energy Specialist seeks a highly driven & forward-thinking Business Improvement Engineer/Manager with prior experience in an execution role in a Transformation Project, Process Mapping (As Is, GAP reviews and To Be) & able to run Process Design workshops (virtual and onsite). Your role will entail performing Gap Analysis (As Is , To Be, Gaps) for processes and sites, conducting interviews / stakeholder engagements as needed, performing quality control and providing input and steering to complete the transition plan per country and process. The ideal candidate must possess a suitable B-Degree (NQF Level 7) and experience capturing and communicating Change Impact (Change in process, Change to roles, Change to systems) and leadership. Candidates must preferably have experience in the Oil & Gas or Retail Industry, SAP and Africa OU experience. Please note this is a 1-Year Contract.
DUTIES:
- Perform Gap Analysis (As Is , To Be, Gaps) for processes and sites, focusing on any regulatory/compliance/language / system requirements that cannot be met by the To-be process.
- Prepare for sessions needed.
- Facilitate the sessions and keep discussions on track.
- Walk through Process Flow to confirm Roles, Steps and Systems – to understand, challenge and capture feedback from countries.
- Walk through the forms and templates used - to understand, challenge and capture feedback from countries.
- Walk through the KPIs and SLAs relevant to the process area – to understand, challenge and capture feedback from countries.
- Update the required deliverables , such as Process Map, Role Impacts, System Changes, KPI/SLA changes, Service Catalogue Changes, Transition Plan.
- Assess and capture the impact to the country landscape ( Process, People, Systems, Change Impact).
- Conduct interviews / stakeholder engagements as needed.
- Secure stakeholder’s signoff and input.
- Based on previous Shared Service / GBS experience, provide expert guidance on role impact and process focus.
- Perform quality control to ensure that the required information is covered and actions assigned.
- Advise on deployment risks and propose mitigation.
- Provide input and steer to complete the transition plan per country and process.
- Execute and support the execution of the Transition plan (Cutover, Go Live and Hypercare), as needed.
- Design required test packs, ensuring all scenarios are included.
- Support the testing with team to ensure knowledge transfer.
- Produce training material and plans where required.
REQUIREMENTS:
Qualifications –
- NQF Level 7 qualification (relevant B-Degree).
Experience/Skills –
- Execution role in a Transformation Project.
- Running Process Design workshops (virtual and onsite).
- Process Mapping (As Is, GAP reviews and To Be).
- Capturing and communicating Change Impact (Change in process, Change to roles, Change to systems).
- GBS / Shared Service Implementation experience.
- Experience / Working knowledge of Finance / Procurement / HR transactional processes.
- Leadership Experience – i.e.
- Able to collaborate with and guide teams to a shared outcome.
- Able to challenge stakeholders to drive process standardisation.
- Delivering under pressure, against tight timelines , with flexibility to accommodate a level of ambiguity and confidentiality constraints.
- Excellent communication (written and spoken) to effectively engage with non-native English speakers in a virtual setting.
Preferred to have:
- Oil & Gas or Retail Industry experience.
- SAP experience.
- Africa OU experience.
While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.
COMMENTS:
When applying for jobs, ensure that you have the minimum job requirements. OnlySA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Apply here [URL Removed] OR e-mail a Word copy of your CV to [Email Address Removed] and mention the reference number of the job.
Desired Skills:
- Business
- Improvement
- Engineer
