About the position
Job purpose:
The Business Development Manager is responsible for generating new business by selling debit order and point-of-sale solutions, and related company products, to businesses within identified key market segments. They are required to manage a strong sales pipeline, build relationships with key individuals and ensure that new merchants are set up and trained correctly in order to meet or exceed sales targets. They must have excellent interpersonal and presentation skills.
The Business Development Manager will perform the following key functions for their assigned regions:
Key responsibilities:
Business Development Manager:
- Ensure achievement of set sales targets
- Ensure achievement of set annual gross profit targets
- New business development
- Implementation and management of sales strategies and campaigns
Core responsibilities:
Business development manager:
- Maintain high quality information in support of proactive management of sales and delivery targets (Pipeline, OE, Revenue and GP).
- Represent the company and increase revenue by selling the company products and solutions to all potential customers.
- Provide accurate forecasting of business and market needs.
- Implement sales strategy and ensure customer satisfaction.
- Prepare proposals for the provision of products/services.
- Follow up on new sales prospects and develop existing customers’ business needs.
- Monitor and reporting on sales prospects, progress and performance.
- Monitor and reporting on customer satisfaction, market intelligence and competitor capabilities.
- Build and maintain relationships with all key individuals within assigned accounts.
- Interact frequently with strategic customers to understand their environment and requirements.
- Maintain excellent and mutually productive inter-departmental relationships.
- Stay abreast of market developments and competitor activity.
- Be aware of and comply with risk and compliance requirements in submitting new applications.
Communications and working relationships:
Internal:
- Technical Team - Installations & Technical Issues
- Admin Team - Onboarding & Administrative Issues
- Billing Team - Billing Issues
- Development Team - Custom requirements and system integrations
- Account Management Team - Customer satisfaction
External:
- Customers
- The companies business units
- Resellers - Sales
- Strategic Partners - Customer satisfaction
Qualifications, Experience, and Skills:
Educational qualifications:
- Matric
- Business Management Degree/Diploma highly preferred
- Microsoft Excel / PowerPoint proficiency
Professional qualifications:
- Business Development Management Course
Years of experience:
- 5 years new business sales experience
- Key account management experience would be advantageous.
Other requirements:
- Good communication skills.
- Strategy development and implementation.
- People management skills.
- Performance management skills.
- Strong relationship building skills.
- Strong negotiation skills.
- Sales planning skills.
- Profit management skills.
- Problem solving and decision-making skills.
- Results and customer focused.
- The ability to seek information from clients.
- PC literate in MS Outlook, PowerPoint, Excel, Word,
- Able to meet targets and deadlines.
- Ability to motivate self and others.
- Must be able to work accurately with great attention to detail.
- Product knowledge in financial transaction solutions
- Able to work independently, detail-orientated and customer focused.
- Ability to work under pressure.
- Good decision maker
- Willing to travel.
- Full understanding of large/corporate client and sales principles
- MS Office Suite
- Attention to Detail
- Customer liaison skills
- Communication (Verbal and Written)
- Ability to engage at all levels and drive delivery among team members.
- Proactive, self-starters
- Results oriented: Ability to achieve targets within given parameters.
- Identifying areas for improvement
- Interpersonal skills – Convey respect & willingness to listen.
- Time management – Effective time utilisation, meeting all deadlines.
- Problem solving and decision-making skills.
- Initiative and drive
- Presentation skills
Behavioral competencies:
The incumbent is required to have demonstrated the following competencies:
- Delivery: translates business objectives into practical, prioritised and organised action plans; ensure plans are quickly and successfully implemented. Make effective use of resources when executing; ensures processes are in place to achieve outcomes aligned to operational excellence standards.
- Teaming: communicates ideas, information and business objectives effectively and persuasively, resulting in desired actions/outcomes. Promotes, collaboration information sharing and learning within and across team members boundaries. Focuses on ensuring stakeholder satisfaction by building mutually beneficial relationships with stakeholders. ‘
Job purpose:
The Business Development Manager is responsible for generating new business by selling debit order and point-of-sale solutions, and related company products, to businesses within identified key market segments. They are required to manage a strong sales pipeline, build relationships with key individuals and ensure that new merchants are set up and trained correctly in order to meet or exceed sales targets. They must have excellent interpersonal and presentation skills.
The Business Development Manager will perform the following key functions for their assigned regions:
Key responsibilities:
Business Development Manager:
- Ensure achievement of set sales targets
- Ensure achievement of set annual gross profit targets
- New business development
- Implementation and management of sales strategies and campaigns
Core responsibilities:
Business development manager:
- Maintain high quality information in support of proactive management of sales and delivery targets (Pipeline, OE, Revenue and GP).
- Represent the company and increase revenue by selling the company products and solutions to all potential customers.
- Provide accurate forecasting of business and market needs.
- Implement sales strategy and ensure customer satisfaction.
- Prepare proposals for the provision of products/services.
- Follow up on new sales prospects and develop existing customers’ business needs.
- Monitor and reporting on sales prospects, progress and performance.
- Monitor and reporting on customer satisfaction, market intelligence and competitor capabilities.
- Build and maintain relationships with all key individuals within assigned accounts.
- Interact frequently with strategic customers to understand their environment and requirements.
- Maintain excellent and mutually productive inter-departmental relationships.
- Stay abreast of market developments and competitor activity.
- Be aware of and comply with risk and compliance requirements in submitting new applications.
Communications and working relationships:
Internal:
- Technical Team - Installations & Technical Issues
- Admin Team - Onboarding & Administrative Issues
- Billing Team - Billing Issues
- Development Team - Custom requirements and system integrations
- Account Management Team - Customer satisfaction
External:
- Customers
- The companies business units
- Resellers - Sales
- Strategic Partners - Customer satisfaction
Qualifications, Experience, and Skills:
Educational qualifications:
- Matric
- Business Management Degree/Diploma highly preferred
- Microsoft Excel / PowerPoint proficiency
Professional qualifications:
- Business Development Management Course
Years of experience:
- 5 years new business sales experience
- Key account management experience would be advantageous.
Other requirements:
- Good communication skills.
- Strategy development and implementation.
- People management skills.
- Performance management skills.
- Strong relationship building skills.
- Strong negotiation skills.
- Sales planning skills.
- Profit management skills.
- Problem solving and decision-making skills.
- Results and customer focused.
- The ability to seek information from clients.
- PC literate in MS Outlook, PowerPoint, Excel, Word,
- Able to meet targets and deadlines.
- Ability to motivate self and others.
- Must be able to work accurately with great attention to detail.
- Product knowledge in financial transaction solutions
- Able to work independently, detail-orientated and customer focused.
- Ability to work under pressure.
- Good decision maker
- Willing to travel.
- Full understanding of large/corporate client and sales principles
- MS Office Suite
- Attention to Detail
- Customer liaison skills
- Communication (Verbal and Written)
- Ability to engage at all levels and drive delivery among team members.
- Proactive, self-starters
- Results oriented: Ability to achieve targets within given parameters.
- Identifying areas for improvement
- Interpersonal skills – Convey respect & willingness to listen.
- Time management – Effective time utilisation, meeting all deadlines.
- Problem solving and decision-making skills.
- Initiative and drive
- Presentation skills
Behavioral competencies:
The incumbent is required to have demonstrated the following competencies:
- Delivery: translates business objectives into practical, prioritised and organised action plans; ensure plans are quickly and successfully implemented. Make effective use of resources when executing; ensures processes are in place to achieve outcomes aligned to operational excellence standards.
- Teaming: communicates ideas, information and business objectives effectively and persuasively, resulting in desired actions/outcomes. Promotes, collaboration information sharing and learning within and across team members boundaries. Focuses on ensuring stakeholder satisfaction by building mutually beneficial relationships with stakeholders. ‘
