Business Development Manager

About the position

About the Client:
A leading SANAS-accredited BBBEE Verification Agency with a Level Two BBBEE status. Established in 2003 and one of the first agencies to be accredited by SANAS as a verification agency in February 2009. We have been in the BEE Verification business for 13 years. We are the top rating agency in the B-BBEE verification space, and we believe to be the most Credible and Responsive BEE Verification Agency that adds value to shareholders through a Professional and knowledgeable team.

Our value offerings are the following:
B-BBEE Verification
B-BBEE Ownership Verification.
Evaluation of B-BBEE Ownership Transactions.
B-BBEE Awareness & Training on amended codes and sector charters
B-BBEE Interim Audit
B-BBEE Assessments
*Element Scorecard assessment and reporting

Duties & Responsibilities:

Client Interaction
-Develop sales strategy.
-Drive strategic sales and business development.
-Manage client interactions.
-Oversee the client renewal process through the sales administrator, including sending renewal emails to existing clients and following up on requests for proposals.
-Develop proposals for new clients.
-Create presentations on our profile and offerings and deliver them to clients.
-Prepare tenders for new clients.
-Handle client complaints and queries, update the complaints register, and maintain a database of queries.
-Direct technical requests and queries from clients to analysts and provide feedback to clients.
-Conduct sales presentations for clients.
-Manage accounts by following up with clients upon project completion to assess satisfaction levels and address any issues.

Analyst Interaction
-Collaborate with the sales administrator and analysts to ensure renewals and client retention.
-Refer queries and technical questions to analysts for client feedback.
-Coordinate with analysts to finalize proposals and commence projects.
-Provide analysts with feedback regarding client queries and satisfaction.

Sales Administration and CRM
-The Business Development Manager will oversee and be accountable for this process, with the Sales Admin person providing support.
-Administer and maintain the CRM database.
-Update CRM with new opportunities, requests for proposals, and proposals.
-Keep client records current in the CRM system.
-Generate sales reports on new sales, renewals, lost clients, and new opportunities.
-Develop sales reports for all Opco meetings.

New Sales
-Collaborate closely with the Exco and the Business and Account Development Manager on new sales initiatives.
-Schedule meetings with clients responding to inquiries and proposal requests.
-Conduct industry and client research to identify new sales prospects.
-Coordinate with consultants to obtain referrals for verification.
-Prepare monthly sales analysis and reports prior to sales closing.
-Contribute ideas and insights into sales and marketing strategies.
-Conduct competitive research and monitor industry trends.
-Engage with industry bodies to access new client opportunities.

Branding, Marketing, and Social Media
-The Business Development Manager will oversee this process, with assistance from the Sales Admin person.
-Maintain and update the company website.
-Manage the LinkedIn profile.
-Take charge of all social media activities.
-Prepare marketing materials.

Desired Skills:

• Business Development
• New Business Development
• Senior Business Development