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Hire Resolve

Business Analyst (Supply Chain Systems)

Hire Resolve

  • R33,000 - R45,000 per month
  • Permanent Senior position
  • Cape Town
  • Posted 06 May 2026 by Hire Resolve
  • Job 2636858 - Ref 179494
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About the position

a leading South African value retailer, specializing in affordable fashion, footwear, and essentials for families, with a strong focus on children and women's wear, is seeking a Business Analyst who will be a critical link between the business, Pepkor IT, and external vendors translating strategic objectives into optimal business processes and system functionality.

Responsibilities:


  • Requirements & Solution Design: Assess, define, and translate user change requests into commercially viable technical solutions within the strategic framework.

  • Stakeholder Management: Act as the primary interface between business units and IT suppliers to manage expectations and project delivery.

  • Process Engineering: Collaborate with Supply Chain Engineers to ensure system solutions (Pick & Pack) align with warehouse layouts and operational flows.

  • Support & Maintenance: Provide high-level support to internal users, managing incident resolution and liaising with developers to fix system issues.

  • Testing & QA: Coordinate and execute UAT (User Acceptance Testing) and quality assurance for the Website, PIM, and Pick & Pack apps.

  • Training & Documentation: Develop detailed system documentation and SOPs; conduct workshops to build a high-performing "Super User" culture.

Minimum Requirements:
  • Education: Degree or Diploma in Supply Chain, Logistics, Information Systems, or Business Analysis.

  • Experience: 5+ years as a Business Analyst, including 2+ years in Retail, Finance, or Consulting.

  • Technical Proficiency: Advanced MS Office (Excel, Word, PowerPoint) and MS Visio.

  • Methodologies: Solid understanding of BABOK (Business Analysis) and PMBOK (Project Management).

  • Preferred/Advantageous:

    • Professional affiliation with the IIBA or a recognized Project Management body.

    • Experience in Online Commerce and Supply Chain integration.

    • Proven track record in change management and large-scale technology implementations.


Benefits:

  • Competitive salary based on experience (salary can potentially be more based on experience/skills)
IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to [Email Address Removed].com




Desired Skills:

  • Business Analyst (Supply Chain Systems)
  • Business Analyst (Supply Chain Systems)
  • Business Analyst (Supply Chain Systems)

Hire Resolve

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About the agency

Hire Resolve is a Top Recruitment Agency in South Africa, connecting businesses with skilled and experienced professionals across a wide range of industries and locations. We help companies with hiring staff and finding the right talent to meet their workforce requirements. Our recruitment expertise spans Engineering, Mining, IT, Finance, Manufacturing, Construction, Supply Chain, Logistics, Renewable Energy, Sales, Marketing and many other sectors. We recruit for positions at every level, from entry-level and skilled roles through to management, senior and executive appointments. With recruitment services covering major South African cities including Cape Town, Johannesburg, Pretoria, Durban, Gqeberha and Bloemfontein, as well as locations across the country, we provide businesses with access to quality candidates wherever they need them. Whether you are looking to hire a single employee, build a specialist team or manage large-scale recruitment, Hire Resolve delivers tailored recruitment solutions designed around your specific staffing needs. If you are employing staff in South Africa, partner with Hire Resolve to find qualified candidates and simplify your recruitment process. Looking to hire? Contact Hire Resolve today.

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Job expired on 2026/05/14

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