About the position
Role Overview
We are seeking a highly experienced Business Analyst Specialist to operate at a strategic level across our Group Technology environment.
This role is responsible for bridging business strategy, processes, and technology, ensuring that business needs are translated into scalable, sustainable, and future-fit solutions. The successful candidate will work across complex, enterprise-wide initiatives, engaging senior stakeholders and operating comfortably in ambiguity.
The BA Specialist will connect business vision to execution, shaping both current-state understanding and future-state design across processes, systems, and data.
Key Responsibilities
1. Strategic Business Analysis
Engage with senior stakeholders to understand and shape business strategy and objectives
Translate strategic goals into business capabilities, operating models, and technology requirements
Provide input into enterprise-wide transformation initiatives
2. Enterprise & Capability Modelling
Develop and maintain business architecture views (capabilities, value streams, processes, information flows)
Create current-state and future-state models across business, data, and technology domains
Ensure alignment between business architecture and IT architecture
3. Requirements & Solution Alignment
Elicit, analyse, and document complex business requirements at both high-level and detailed levels
Ensure requirements align with enterprise strategy, governance, and standards
Facilitate translation of business needs into solution designs and technical specifications
4. Stakeholder Engagement & Facilitation
Act as a trusted advisor to business and technology stakeholders
Facilitate workshops, alignment sessions, and decision-making forums
Navigate high levels of ambiguity and complexity across multiple stakeholders
5. Process & Operating Model Design
Analyse and optimise business processes and workflows
Support the design of target operating models
Ensure solutions are efficient, scalable, and adaptable
6. End-to-End Business Analysis Delivery
Operate across the full BA lifecycle:
Strategy alignment
Requirements elicitation
Solution design support
Implementation and validation
Work across both conceptual (high-level) and detailed (low-level) analysis
Required Experience & Skills
Experience
10+ years’ experience in Business Analysis, with significant exposure at senior or specialist level
Proven experience in enterprise-wide or large-scale transformation programmes
Strong experience in banking or financial services environments (highly preferred)
Core Skills
Deep expertise in business analysis frameworks (e.g. BABOK)
Strong capability in:
Business capability modelling
Process modelling (BPMN)
Information/data modelling
Requirements engineering
Ability to operate across strategic and technical domains
Tools & Techniques
Experience with modelling tools (e.g. ARIS, Visio, Sparx EA or similar)
Strong documentation and visualisation skills (process maps, capability maps, etc.)
Soft Skills
Exceptional stakeholder engagement and communication
Ability to work in high ambiguity and complexity
Strong analytical and problem-solving mindset
Influencing and facilitation at senior/executive level
Key Characteristics
Operates at a strategic and enterprise level
Comfortable moving between big-picture thinking and detailed analysis
Able to connect business, data, process, and technology
Brings structure and clarity to complex, evolving environments
Desired Skills:
- Business Analyst
- Senior Business Analyst
- Lead Business Analyst
