About the position
PURPOSE OF THIS ROLE
As part of the Business Analysis team, to assist the Corporation in implementing fit-for-purpose and fit-for-use cost-effective technology solutions by eliciting and analysing business systems and data requirements, compiling documentation for business solutions, facilitating the approval of business and system requirements, participating in system testing and business process mapping.
KEY ACCOUNTABILITIES, MEASURES & INTERFACES
- Facilitate and/or participate in workshops and Joint Application Development (JAD) sessions with stakeholders to determine, analyse and interpret business requirements.
- Collaborate with other Business Analysts to map Business processes as required by the company.
- Develop Business Requirements Document (BRS), inclusive of functional and technical functional specifications.
- Document Business Cases.
- Develop a test plan and associated test cases.
- Coordinate and participate in User Acceptance Testing.
- Project management and administration (includes project governance documentation)
- Analyse risks associated with business processes and ICT projects
- Obtain project-related sign-off from the relevant stakeholders.
- Contribute to the implementation of the overall ICT projects.
- Participate and train end-users
- Be a liaison between end-users and technical/ development teams.
- Manage the end-to-end planning and successful deployment of solutions and facilitate software release implementation.
- Analyse client operations to understand their strengths and weaknesses to determine opportunities for improvements.
- Analyses the feasibility of, and develops requirements for, new systems and enhancements to existing systems; ensures the system design fits the needs of the users.
- Assesses client needs utilising a structured requirements process (gathering, analysing, documenting, and managing changes) to assist in identifying business priorities, and may advise on options.
- Analyse and understand project scoping, plans and allocated activities.
- Execute allocated activities according to the project plan.
- Identify and manage issues and risks.
- Monitor, evaluate and report on project allocated activities.
- Continually verify the requirements and advise against implementations that do not advance business objectives
- Participate in application support and troubleshooting of business application issues.
Key Measures
- Aligned business processes.
- Improved system functionality
- Accuracy of business requirements
- Project Risk Management
- Project Governance
QUALIFICATIONS & EXPERIENCE
- Bachelor's degree/ B- Tech in computer science or information technology/ information systems/ Process Engineering.
- A certificate in Business Analysis will be advantageous.
- A project management certificate will also be advantageous.
- A minimum of 3 years of Business Analysis experience/ business process management, and business process engineering/reengineering.
- Proven experience in requirements gathering, systems design and process mapping.
SKILLS & ABILITIES
The incumbent should have demonstrated the following competencies:
- Proven proficiency in business analysis;
- Broad understanding of system development lifecycle (SDLC) and modeling methodologies;
- Document writing (Process Flow Diagrams, Business Requirement Specifications, Impact analysis document, and Functional Specification);
- Unified modeling Language (UML) skills;
- Strong analytical skills and attention to detail;
- Problem-solving skills to identify issues and present creative and practical solutions;
- Facilitation - Ability to manage productive meetings
- Project management knowledge and experience;
- Testing principles and processes;
- System Change management skills;
- Decision-making and innovation skills;
- Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
- Microsoft Office Suite inclusive of Microsoft Visio.
- Ability to foster good relationships with other areas of the business and at all levels.
Desired Skills:
- Business Analyst
- JAD
- Process Modelling
- Process Mapping
- Business analysis
- Business Process
- Business Process Mapping
- BRD
- BRS
- ICT
- SDLC
- UML