Business Analyst

About the position

The successful candidate will function as the link between business objectives and technology development capabilities. The candidate will primarily be involved in the analysis and support of functionality.



Responsibilities:

• Develop business requirement specifications through well-facilitated discussions and interviews with relevant stakeholders.


• Responsible for looking at tickets, following up with Business when feedback is required and following up with Developers.


• Document existing business processes and develop and document new business processes.


• Develop functional and technical specification documentation.


• Primary interface between business representatives and technical resources for the development or implementation of business applications.


• Workshop or hold JAD sessions to gather requirements and drive workshops when necessary.


• Liaise with relevant stakeholder management to prioritise project deliverables.


• Transfer of “care, custody and control” of new processes and applications to the business owners, including user training and support.


• Effective coordination of the projects and their inter-dependencies, risks and any other issues that may arise. This includes timeline and milestones management.


• Continuously identify and implement incremental improvements to current processes, independent of larger project deliverables.


• Effective stakeholder management- Keep management, users and developers informed of progress through effective communication and management of expectations.

Minimum requirements:

• BCom / BSc degree or equivalent qualification


• Minimum of 4-5 years of Business Analysis experience in the financial services industry


• Understanding of the software development process


• Experience in financial services industry


• Good negotiation ability and communication abilities


• Ability to effectively translate business requirements in technology terminology


• Ability to explain technical issues back to business for decision making

 


Competencies required:

• Business acumen and entrepreneurship


• Analytical thinker


• Problem-solving skills


• Agile / Scrum experience


• Proven skills in managing small to medium size team


• Knowledge of wealth management and adviser value proposition requirements advantageous


• Negotiating and influencing skills


• Reporting and presentation skills


• Innovative


• Assertive


• Attention to detail


• Project Management


• Advanced communications skills


• Change management and coaching skills


• IT innovation and acumen

Desired Skills:

• Time Management
• Critical Thinking
• Spreadsheet software
• Judgment and Decision Making
• Active Listening
• Tax preparation software
• Accounting Software