We are looking for a Business Analyst to join our clients Durban team. This role is suited to a data-driven and commercially minded individual who can combine business analysis, business intelligence, data warehousing, reporting, dashboards, process improvement and project support.
The successful candidate will play a key role in improving business decision-making through accurate data, meaningful insights, strong reporting structures and well-managed business improvement initiatives.
Key Responsibilities
Business Analytics & Business Intelligence
You will be responsible for developing and managing the business data warehouse, including the ETL processes required to ensure accurate and consistent reporting.
Key duties will include:
- Developing and managing reporting platforms, dashboards and analytical models.
- Working with cross-functional teams to define and deliver meaningful business metrics.
- Providing insights on trends, optimisation opportunities, growth areas and business improvements.
- Owning and supporting the business intelligence strategy.
- Managing and supporting master data processes to ensure data quality, accuracy and consistency.
- Translating data into clear, practical insights for business stakeholders.
Business Analysis & Process Improvement
The role will also require strong business analysis capability, including reviewing current processes, identifying improvement opportunities and supporting implementation.
Key duties will include:
- Evaluating business processes and identifying areas for improvement.
- Gathering, documenting and rationalising business requirements.
- Working with internal teams and third-party application providers to implement and support solutions.
- Managing small to large projects while maintaining strong project governance.
- Supporting change management across the business.
- Preparing business cases for improvement initiatives, including ROI considerations.
- Driving continuous improvement and operational optimisation.
Minimum Requirements & Key Skills and Competencies
- Degree / Diploma in Computer Science, Data Science, IT or a related field.
- Minimum of 2 years' experience in data analysis, business analytis or business analysis.
- Strong working knowledge of computer systems, databases and business process mapping.
- Solid understanding of data warehousing, data modelling and ETL processes.
- Understanding of project management methodology and related concepts.
- Project management qualifications would be advantageous but are not essential.
- Strong analytical and problem-solving ability.
- Excellent interpersonal and communication skills.
- Ability to translate technical concepts into clear business language.
- High attention to detail.
- Ability to work under pressure in a fast-paced environment.
- Strong stakeholder engagement skills.
- Ability to work with nationally distributed teams.
- Practical approach to process improvement, reporting and business optimisation.
Ideal Candidate Profile
The ideal candidate will be someone who enjoys working at the intersection of data, systems, business processes and people. You should be comfortable analysing data, building reporting structures, engaging with stakeholders, documenting requirements and supporting projects that improve how the business operates.
