Breakfast Manager

About the position

Are You Ready to Rise and Shine? Join this 5* Hotel as a Breakfast Manager

Company Overview:
Join this highly acclaimed Hotel, where they prioritize employee wellness, community engagement, and environmental sustainability. Be part of a team dedicated to delivering exceptional hospitality experiences and fostering a culture of excellence.

How to Apply:
If you're ready to join a dynamic team committed to excellence, please submit your resume and cover letter to [Email Address Removed] 

Key Responsibilities:

• Coordinate daily Front of the House and Back of the House restaurant operations during breakfast service.
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Review product quality regularly and report discrepancies.
• Organize and supervise shifts, appraising staff performance and providing feedback.
• Estimate future needs for goods, equipment, and cleaning products.
• Ensure compliance with sanitation and safety regulations.
• Setup breakfast areas and buffet selection, managing the restaurant’s image and suggesting improvements.
• Control operational costs and identify measures to cut waste.
• Conduct stock takes and manage stock orders, handling cash-ups and cash handling procedures.

Requirements:

• Matric or Equivalent; relevant tertiary qualification advantageous.
• Additional qualifications from institutions such as Cape Wine Academy or WSET preferred.
• Proficiency in Micros/Speed Point machine, MS 365, Dineplan, and Opera.
• Minimum 2 years’ experience in a similar role in a 4–5-star hotel or up-market establishment.
• Demonstrated track record of leadership and strong F&B operational background.
• Flexibility including own transport and willingness to work shifts.

Competencies:

• Ensures every aspect of breakfast service adheres to the highest standards of excellence and guest satisfaction.
• Strives to achieve performance targets and deliver memorable guest experiences.
• Cultivates a cohesive and motivated team through effective communication, collaboration, and support.
• Takes proactive steps to identify opportunities for improvement and implement innovative solutions.
• Establishes organized systems and procedures to streamline operations and optimize resource utilization.
• Offers constructive feedback and coaching to enhance team performance.

What is on Offer:

• An empowering work environment.
• A remuneration package including medical aid & risk benefits.
• 21 working days leave per annum.
• Other company benefits.
• Training and development opportunities.

Desired Skills:

• Front of House Management
• Hospitality
• Management

Employer & Job Benefits:

• Medical Aid Contribution
• Provident Fund Contribution