Brand Home Coordinator

About the position

The Brand Home Coordinator serves as the Second-in-Command (2IC) to the Brand Home Manager and plays a critical leadership role in ensuring the seamless day-to-day operation, commercial performance, and guest experience delivery of the Brand Home.

This role combines operational leadership, kitchen ownership, and commercial oversight, with full accountability for the end-to-end kitchen function and shared accountability for the overall Brand Home performance.

The Coordinator acts as the leader-on-duty in the absence of the Brand Home Manager, ensuring continuity of standards, team alignment, and excellence of execution.

Job Scope.

• Leadership & Operational Oversight
• Kitchen Leadership & Culinary Ownership
• Commercial & Financial Management
• Guest Experience & Brand Delivery
• Stock, Procurement & Controls
• Administration & Reporting
• Team Leadership & Culture

Functional and Technical Competencies:

• Kitchen operations & menu planning
• Supporting cost efficiency and margin consistency in food offerings
• Stock control and inventory systems
• Assisting with guest experiences
• Administrative and reporting skills
• Basic finance and performance tracking

Qualifications and Experience:

• Must have a matric certificate or equivalent
• Relevant qualification in Hospitality, Culinary Arts (advantageous)
• Proven kitchen and food experience
• Experience in hospitality, brand home or premium guest environments
• Exposure to financial tracking, costing or operational reporting

Desired Skills:

• -
• Strong operational and organizational skills -
• Financial and commercial acumen -
• Excellent written and verbal communication -
• High attention to detail with the ability to see the bigger picture -
• Proactive
• solutions driven mindset -
• Calm and confident under pressure

Desired Qualification Level:

• Diploma