Branch Manager

About the position

Duties & Responsibilities

• Oversee daily transport, furniture removal, and logistics operations.
• Manage and supervise branch staff and operations.
• Coordinate international shipping processes and documentation.
• Monitor branch income statements and manage budgets.
• Handle and process operational and customer claims.
• Manage industrial relations and staff-related matters.
• Maintain reports and documentation using Google applications, Excel, and Word.
• Communicate with clients, staff, and management.
• Monitor deadlines and ensure operational targets are met.
• Review processes and implement operational improvements.

Minimum Requirements

• Minimum qualification - Grade 12 with the necessary working experience.
• A National Transport Diploma or a Degree in Commerce is a prerequisite.
• Valid driver's licence (non-negotiable)

Experience & Skills

• Minimum 10-years Transport Furniture Removal or Logistics Operations experience (non-negotiable)
• Minimum 5-years Managerial experience (non-negotiable)
• Previous International Shipping experience (non-negotiable)
• Computer literacy on Google web based applications, Excel & Word
• Extensive Industrial Relations experience
• Strong communicator
• Proficient in English with an additional language
• Excellent analytical skills with a passion for accuracy and attention to detail
• Responds promptly to requests and flexible in their approach
• Deadline driven with ability to carefully assess and streamline processes
• Experience with branch income statements and budgeting
• Claims handling experience
• Good time management

Desired Skills:

• Branch Management
• Store Operations

About The Employer:

Join a well established company in Port Elizabeth.