About the position
Red Ember Recruitment is seeking to hire a Biometrics System Specialist based in Durban central.
The Biometrics System Specialist will oversee the deployment, operation, and integration of biometric attendance systems (e.g., fingerprint, facial recognition,) to ensure accurate, secure, and efficient tracking of employee attendance. The role involves managing attendance data, ensuring compliance with labor laws, integrating systems with HR and payroll software, and providing support to employees and HR teams. This position requires a blend of HR knowledge, technical proficiency, and data management skills.
- System Implementation and Maintenance:
- Spearhead the Installation, configuration, and maintenance of biometric attendance devices (e.g., fingerprint scanners, facial recognition systems) in collaboration with HR & ICT teams + vendors.
- Ensure seamless integration of biometric systems with HR management software (Sage 300), payroll system, and other enterprise platforms.
- Perform regular system updates, troubleshoot technical issues, and coordinate with vendors for repairs or upgrades.
- Attendance Data Management:
- Monitor and manage employee check-ins, check-outs, late arrivals, leaves, and absences using biometric data.
- Ensure accurate and real-time synchronization of attendance data with payroll for precise wage calculations.
- Generate daily, weekly, or monthly attendance reports to identify trends, discrepancies, or compliance issues.
- Compliance and Security:
- Ensure biometric systems comply with data protection regulations (e.g., GDPR, local labor laws) and maintain employee data privacy.
- Implement security measures to prevent unauthorized access or data breaches in biometric databases.
- Address concerns related to employee privacy and educate staff on the secure use of biometric systems.
- Employee Support and Training:
- Train employees and HR staff on using biometric devices and accessing attendance data via mobile apps or HR portals.
- Assist employees with biometric registration, resolving issues like failed scans or system errors.
- Communicate company policies regarding attendance, leave, and biometric system usage.
- Payroll and HR Integration:
- Prepare attendance data for payroll processing, ensuring accuracy in calculations for salaries, overtime, and deductions.
- Collaborate with HR teams to manage leave balances, work schedules, and attendance-related disputes.
- Support HR in analyzing attendance patterns to optimize workforce scheduling and productivity.
- Reporting and Analytics:
- Use biometric system analytics to provide insights into employee attendance trends, productivity, and absenteeism.
- Customize reports to meet organizational needs, such as compliance audits or workforce planning.
- Vendor and Stakeholder Coordination:
- Liaise with biometric system vendors for device procurement, maintenance, and technical support.
- Work with HR manager, ICT Manager, and payroll department to align biometric systems with organizational goals.
Requirements - Education: Bachelor’s degree ICT or related, Information Technology, or a related field. Additional certifications in HR ICT or biometric systems are a plus.
- Experience: 2–5 years of experience in HR, payroll, or workforce management, with at least 1–2 years working with biometric attendance systems.
- Proficiency in biometric technologies (fingerprint, facial recognition, iris scanning) and devices.
- Familiarity with HRMS platforms (e.g., Sage 300) and payroll software integration.
- Basic knowledge of database management, REST APIs, and cloud-based SaaS applications.
- Strong proficiency in MS Excel for data analysis and reporting.
- Excellent communication skills to interact with employees, HR teams, and vendors.
- Problem-solving abilities to troubleshoot technical and operational issues.
- Attention to detail for accurate data management and compliance.
- Patience and empathy to handle employee queries and concerns.
- Knowledge of labor laws, data privacy regulations, and payroll statutory requirements.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Valid driver’s license (Traveling will be essential)
Desired Skills:
Desired Qualification Level:
About The Employer:
We are passionate professionals driven to provide Payroll and HR solutions that deliver true business value to your organisation.
Our proven track record and expertise will enable you to maximise your return on investment on any Sage Payroll & HR implementation.
Partner with a Talent Team that suits your customised needs. Recruiting top talent is a powerful and reliable foundation of strength in any business. When partnered with the best recruitment team, it’s an opportunity for long-term growth, and can bring companies a competitive advantage in their industry.
Red Ember Technology is a Certified Sage Platinum Business Partner, here to support any Sage client with the extra value-added services to complement and support their Sage products.
The Red Ember Recruitment team has combined Payroll, HR and Finance industry-specific experience, customised to the Sage products, as well as vast experience supporting various other products and industries.
Red Ember Recruitment can assist on any level of recruitment, from Interns to Executive placements, bulk recruitment, response handling, or specialised headhunting.
Employer & Job Benefits:
