About the position
Main purpose of the job:
- To administer and maintain the Electronic Discharge systems (ED and R-ED), REDCap, and the Wits Biomedical Informatics website. Run regular SQL queries on the database systems
- Provide support and project administration for REDCap and related projects
Location:
Key performance areas:
- To administer and maintain the Electronic Discharge systems (ED and R-ED), REDCap and the Wits Biomedical Informatics website
- Run regular SQL queries on the database systems
- Provide support and project administration for REDCap and related projects
- Regularly update WitsBITS website content, including text and images to ensure accuracy and relevance
- Monitor website performance and perform routine maintenance to ensure website stability and security
- Implement and monitor web analytics tools to track key performance metrics and identify areas for improvement
- Monitor support requests via the divisional ticketing system, resolve them or escalate them to the correct agent
- Provide level 1 to 3 end-user support
- Perform routine account creation for staff and students
- Perform routine account creation for external accounts requiring sponsorship
- Monitor and provide regular reports on support services and ticket metrics
- Monitor user account activity and compile reports
- Consult in person or online with end-users
- Assist end-users with project builds
- Assist in training workshops
- Other administrative or technical support as determined by a support team lead
Required minimum education and training:
- Bachelor’s Degree in IT/Computer or Health Sciences
Required work experience:
- 2-3 years experience in a Health Informatics system support setting required
Desirable additional education, work experience, and personal abilities:
- Proficient in database management with MS SQL, including data querying, manipulation, optimization, and presentation
- Demonstrated experience in developing web applications using ASP.NET, including front-end and back-end development
- Familiarity with JavaScript for enhancing user interactivity in web applications
- Experience in optimizing ASP.NET applications for performance and scalability
- Familiarity with version control systems such as Git/GitHub for collaborative development projects
- Proficient in Microsoft Office Suite
- High level of initiative, as well as a professional demeanor when it comes to end-user support
- Pays careful attention to detail in both coding practices and data management tasks
- Excellent problem-solving skills and a proactive approach to learning new technologies and frameworks
TO APPLY:
- Only if you do meet the minimum job requirements and experience as mentioned above, you may submit a detailed updated CV.
- Please Apply Online.
- Please take note that the applicants who do not adhere to the above criteria will not be considered for the respective position.
- The closing date for all applications: 30 May 2024.
- Note AJ Personnel is fully POPI compliant.
- Note WHC, in accordance with their Employment Equity goals and plan, will give preference to suitable applicants from designated groups as defined in the Employment Equity Act 55 of 1998 and subsequent amendments thereto.
Please note:
- AJ PERSONNEL is only responsible for the advertising of the advertisement on behalf of their client Wits Health Consortium.
- Wits Health Consortium will only respond to shortlisted candidates.
- Candidates who have not been contacted within two weeks of the closing date can consider their applications to be unsuccessful.
- AJ Personnel does not have any salary or other information regarding the position.
Desired Skills:
- Communication
- Computer Skills
- Healthcare
- Medical
About The Employer:
Wits Health Consortium (Pty) Limited ("WHC") is a wholly-owned Company of the University of the Witwatersrand, Johannesburg (South Africa) under its Faculty of Health Sciences. WHC provides Faculty with a legal framework within which to operate the research and other activities necessary to support its academic objectives. In addition, WHC offers a range of products and services to the Academics conducting these activities in order to assist with the management thereof.
Employer & Job Benefits:
- Medical Aid Contribution
- Provident Fund Contribution
