Billing Clerk at Sentech SOC LTD

About the position

Sentech Billing Department has a vacancy for an incumbent who will assist in implementing the company billing strategy, has knowledge and ability to ensure accuracy and completeness of the billing process. The successful candidate will report to the Billing Manager.

Candidates with prospects for success should have:

• A Matric with 2-3 years working experience in the field of billing and revenue management plus sound knowledge of accounting principles and practice.
• An Accounting/ Business Degree or a National Diploma with 3 years' experience performing the full function in invoicing and billing environment or Finance
• Knowledge of SAP and insight into customer interface systems would be an added advantage
• Knowledge of IFRS 15 (Accounting standard)
• Knowledge of Sentech's products and services would be an added advantage
• Computer literacy in Microsoft Office (Word, Excel, and Outlook) on advancedlevel
• Ability to function effectively in a team and under pressure
• Ability to work independently and use own initiative.

The prospective candidate will be responsible for the following:

• Assist in the implementation of the company's billing plan
• Preparing and dispatching of Sentech customers' invoices.
• Execution of billing activities i.e.:i. Fixed billing environmentii. Variable billing environment
• Ensure that monthly revenue is complete, accurate and valid
• Ensure accurate recording of all weekly Billing requests.
• Confirm that billing requests are completely and accurately invoiced in line with approved tariffs.
• Prepare monthly reconciliations to ensure that all customer revenues are accounted for and variances are analysed.
• Maintain an accurate and organised filing system on a continuous basis
• Capture all year-end customer tariff increase letters to ensure that all tariff letters are obtained, and the system is updated
• Maintain a good customer and stakeholder relationship to improve customer satisfaction.
• Resolve all escalated complaints and queries relating to billing within agreed timeframes to maintain good customer and stakeholder relations.
• Co-ordinate the requests from internal and external customers to ensure that their needs were met.
• Ensure that credit notes that are done are correctly and accurately completed

Competencies:

• Customer / Client Service and Support
• Problem Solving and Decision Making
• Sound written and verbal communication skills
• Planning and Organising
• Deadline driven
• Ability to work under pressure
• Attention to detail
• Teamwork / Collaboration
• Basic tariff models
• Business Acumen
• Revenue Recognition

If you are interested and meet the required criteria as described above, please send your CV on/or before 08 March 2022.

Appointment will be done in accordance with Employment Equity Plan of the organisation.
People with disabilities will be given preferences and they are encouraged to apply. Medical examinations will be undertaken before successful appointment depending on the nature of the position.

Sentech reserves the right not to appoint.

Desired Skills:

• Customer Service
• Communication (Verbal And Written)
• Attention to detail
• Revenue Recognition
• Basic Tariff Models
• Planning And Organising
• Problem Solving And Decision Making

Desired Work Experience:

• 2 to 5 years Admin Clerk

Desired Qualification Level:

• Degree