About the position
Luxury travel leadership goes far beyond managing bookings. It means inspiring the people behind every intricate journey. Is this you? Calm authority, sound judgement and genuine care define your leadership style. You know how to earn the trust of experienced people with strong personalities, while coaching them towards shared goals. Resilient and practical, you remain guest-focused under pressure and willingly step in wherever the moment demands. What you'll be doing (and why you'll enjoy it) Leading an established global team of around 15, you will oversee the end-to-end curation and management of complex travel itineraries, including third-party arrangements. You will strengthen capability, optimise team structure and service levels, nurture travel trade relationships and guide sales performance. The role also covers budgets, monthly reporting, booking analytics and workflow improvements, including appropriate use of AI. Where you'll be doing it Within an international luxury hospitality organisation, collaboration and personalised service are central to how the business operates. The Cape Town office works alongside colleagues across locations and time zones. Conservation, biodiversity and care for people shape the culture, supported by regular team lunches and staff gatherings. You'll be based in Claremont, Cape Town and this is an in office role. What you'll need A track record of at least five years in people management is essential, together with previous luxury travel or hospitality experience. Strong travel trade exposure is preferred. You must communicate with clarity, interpret reports and analytics, understand operational systems and combine strategic thinking with practical decisions. What you'll get The opportunity is to lead a skilled team and shape a growing, commercially important travel division with international reach. You will build expertise across complex itinerary operations, partner relationships, systems improvement, sales strategy and people development. Medical aid and provident fund benefits are included, alongside a collaborative, people-centred workplace. How to apply For a confidential discussion please contact Sandy Bremner on LinkedIn, [Phone Number Removed]; or send your CV to [Email Address Removed] - we appreciate that your CV might not be fully up to date. No problem, just send us what you have. We do respond to everyone! Just give us a few days to work through your application.
Desired Skills:
- Luxury Travel
- Bespoke Travel
- Team management
- Leadership
- People Management
Desired Work Experience:
- 5 to 10 years
Desired Qualification Level:
- Grade 12 / Matric
