Bank Services Consultant
J Smith Collier and Associate (PTY) LTD
- Undisclosed
- Permanent Senior position
- Sandown
- Posted 28 Mar 2024 by J Smith Collier and Associate (PTY) LTD
- Job 2560094 - Ref Jackie
About the position
An opportunity has become available for a Bank Service Consultant based in Sandown, Sandton. Duties and Responsibilities but not limited: ? Conduct monthly visits of your bank base ? Source viable opportunities to promote The Group to secure required Formal Education and Experience: ? Matric essential Required skills:
Purpose of the position
organization and delivering a premium class service to our customers and future
potential customers.
? Maintain an accurate customer database and call cycle
? Manage the customer expectations and needs.
? Manage the customer portfolio allocated to you by ensuring:
portfolio.
training as well as ongoing training with the device users/sites.
contract to be escalated to the Bank Sales Specialist
and services (Only new vaults)
email within 24 hours and resolution within 48 hours.
weekly quota output and build a solid pipeline of opportunities with Business
owners/decision makers.
? Manage all activity and reporting via through Microsoft Platforms and report
server daily to effectively manage and secure your prospect base.
? Managing and actioning on going promotions/campaigns strategic decisions
throughout the customer base
? Assist Operations with customer training and billable calls.
? Meet deadlines for weekly/monthly reporting.
? Daily Core Suite capturing
? ADHOC tasks requested as and when required.
? Computer literacy
? Customer service and or banking qualifications are advantageous.
? 3 or more years' experience in similar role.
? Strong customer service and interpersonal skills for dealing with different types
of customers and clients.
? Excellent verbal and written communication skills.
? Strong organizational skills and attention to detail
? South African Drivers' License and own vehicle
Desired Skills:
- Client Services Banking
- Sales
Desired Work Experience:
- 2 to 5 years
About The Employer:
Leading Cash Management Solutions company offering outstanding career opportunities.
Employer & Job Benefits:
- Medical Aid
- Pension Fund
- Fuel and Cell allowance
- Commission