About the position
Role Summary
To assist the Baker in preparing, baking and finishing bakery products in accordance with the recipe specifications.
Requirements
Must reside close to store.
Matric
roduct Preparations
Adhere to ingredient selection and method in strict accordance with the recipe manual
Merchandising
Adhere to the bakery merchandising flow
Keep categories together when merchandising
Merchandise in a visually appealing manner
Customer Service
Give customers undivided attention when serving them within the bakery department
Answer customer queries and redirect to the appropriate supervisor/manager
Promote sales to achieve budget
Hygiene and Housekeeping
Maintain clean-as-you-go procedures during production to avoid food safety risks
Deep clean post-production to avoid contamination and pest infestation
Ensure equipment is kept clean and in a good working condition
Adhere to safety procedure when operating equipment in the Bakery to avoid any occupational risks
Communicate any equipment faults and abnormalities to the relevant manager
Administration
Analyse sales, customer order book and wastage daily to inform the drafting of the daily production plan
On-the-job training
Efficient work environment and effective teamwork
Key Responsibilities
Non-allergy to flour
Ability to execute recipe to metric units
Ability to offer friendly customer service
Passion for baking and bakery products
Good interpersonal skills
High energy levels
Excellent personal hygiene
Ability to grasp new information with speed and ease
PnP values and culture
Customer service ethos
PnP Customer Profile
Food safety
Safe working procedures
House rules
Bakery equipment
Recipe manual
Health and Safety Act
Bakery Legislation
