About the position
Assist in the development and maintenance of document templates using Exstream software.
Collaborate with team members to gather and understand user requirements.
Write and test XML, XPath, and Perl scripts for template customization.
Support Unix scripting tasks to automate processes and workflows.
Work with Linux servers to deploy and manage templates.
Participate in the IT application SDLC process, including testing and deployment.
Troubleshoot and resolve issues related to document templates and scripts.
Maintain documentation for templates, scripts, and processes.
Provide support to end-users and stakeholders as needed.
Learn and apply best practices for template development and scripting.
Contribute to team meetings and share progress updates.
Continuously improve skills and knowledge in template development and related technologies.
Minimum Requirements:
Qualifications/Experience:
A degree or diploma in Computer Science, Information Technology, or a related field.
Some practical experience or internships in IT or software development.
Familiarity with programming and scripting concepts through academic or personal projects.
Essential Skills Requirements:
Experience with Document Template development solutions.
Familiarity with the IT application SDLC process.
Proficiency in XML and XPath.
Basic programming experience in Perl scripting.
Basic programming experience in Unix scripting.
Ability to interpret and create user requirement specifications.
Experience working with Linux servers.
Any additional responsibilities assigned in the Agile Working Model (AWM) Charter.
Advantageous Skills Requirements:
Exposure to Exstream software or similar document generation tools.
Knowledge of Agile methodologies and practices.
Familiarity with version control systems like Git.
Basic understanding of database management and SQL.
Experience with other scripting languages such as Python or Bash.
Knowledge of ITSM tools like BMC Remedy or ServiceNow.
Willingness to learn and adapt to new technologies.
Strong organizational and time management skills.
Ability to troubleshoot and resolve technical issues effectively.
Basic understanding of cloud platforms like AWS or Azure.
Strong analytical and problem-solving skills.
Effective communication skills for conveying technical concepts.
Ability to work collaboratively in a team environment.
Desired Skills:
- SDLC process
- XML
- XPath
