BA/Business Analyst (SAP or Dynamics 365) on-site (contract) TB

About the position

• Seeking a skilled and proactive Business Analyst to bridge the gap between business operations and the SAP and Microsoft Dynamics 365 system functionality.


• This role involves working closely with stakeholders to understand business requirements, analyze processes, and support organizational goals.


• Analyze, document, and optimize existing business processes across functional areas.
  
  Conduct gap analyses between current and desired systems and propose effective enhancements.


• Support end-to-end ERP implementations, upgrades, and integrations, ensuring minimal business disruption.


• Provide training and ongoing end-user support to maximize adoption and system usability.
  
  Monitor ERP system performance, troubleshoot issues, and collaborate with technical teams to implement fixes.


• Create and maintain comprehensive functional documentation including process flows, test cases, and training materials.
  
   

Minimum Requirements:

• Matric plus an IT Degree or 3 year National IT Diploma.


• SAP ERP or Microsoft Dynamics 365 Certification (advantage).


• 5 to 8 years’ experience in Business Analysis in IT environments, Business Process Documentation, Process Flow Documentation.


• MUST HAVE: 3 – 5 years minimum BA related work experience with SAP ERP or Microsoft Dynamics 365.


• Extensive experience with Visio.


• Solid understanding of business process modeling, analysis, and improvement techniques.


• Proficient in requirements gathering, documentation, and stakeholder communication.


• Experience in full lifecycle SAP or Microsoft Dynamics 365 projects preferred: blueprinting, realization, testing, go-live, and support.
  
   

Desired Skills:

• BA (SAP/Dynamics 365)
• Business Analyst (SAP)
• Business Analyst (Dynamics 365)