About the position
Location: V&A Waterfront, Cape Town
Industry: Retail
Working Hours: Retail hours includes weekends, public holidays, and shifts (5 working days per week with 1 guaranteed weekend off per month)
Are you ready to step into a fast-paced, work hard, play hard environment? Our client is looking for a mature, driven, and detail-oriented Assistant Store Manager to join their successful team. This is an incredible opportunity for someone with a strong personality, excellent leadership skills, and a passion for people and performance.
? Job Description
- Lead and inspire a team to achieve and exceed sales targets
- Manage daily store operations with precision and professionalism
- Create and manage staff schedules and rotation plans for both flexi and permanent staff.
- Monitor and ensure KPIs and sales goals are consistently met
- Provide mentorship, coaching, and handle performance discussions or disciplinary issues when required
- Ensure a high level of customer satisfaction through exceptional service delivery
- Maintain visual merchandising and store standards
- Be the go-to for conflict resolution and team motivation
Skills & Requirements
- Strong leadership and people management skills
- Attention to detail
- Confident dealing with staff performance, discipline, and conflict resolution
- Ability to monitor, assess, and drive team KPIs and productivity
- Target allocation
- Excellent communication and interpersonal skills
- Flexible and comfortable working retail shifts, weekends, and public holidays
- A proactive problem-solver who thrives under pressure
- Reliable, responsible, and mature mindset
Qualifications
- Matric certificate (required)
- Minimum of 3 years of experience in a similar retail management role
- Additional certificates or tertiary qualifications in retail, management, or related fields will be an advantage
Salary & Remuniration:
- R10 000.00 - R13 000.00 basic salary
- Competitive commission structure
- Annual performance bonus
- Medical Insurance, Retirement Annuity, Disability Cover
Desired Skills:
Desired Work Experience:
Desired Qualification Level:
Employer & Job Benefits:
- Commission
- Annual Bonus
- Incentive Bonus
- Medical Aid
