Assistant Hotel Manager

About the position

Join a Luxury Boutique Retreat Where Nature Meets Five-Star Hospitality
Hospitality | Camps Bay, Cape Town
Salary: R19000 - R26000

About Our Client
Our client is a leading name in the local tourism and hospitality industry, known for its meticulous attention to detail and commitment to delivering premium guest experiences. With a culture that prioritizes employee development, internal growth, and performance incentives, this company is a destination for hospitality professionals seeking long-term career opportunities.

The Role: Assistant Hotel Manager/Host

This role supports the seamless day-to-day operation of a boutique property in Camps Bay. As Assistant Hotel Manager/Host, you will be the welcoming face of the property, engaging with guests from arrival to departure. You will ensure service excellence, coordinate with internal teams, and oversee the execution of high-end events and stays.

Key Responsibilities

• Welcome guests and ensure their accommodation meets company quality standards
• Assist with check-in and check-out procedures
• Deliver warm, attentive service throughout the guest's stay
• Coordinate guest requests across departments to ensure a smooth experience
• Support the setup and delivery of high-touch events
• Uphold operational excellence and attention to detail

About You

• 2+ years of experience in a similar position within a luxury hotel environment
• Strong verbal and written English communication skills
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Experience using Opera PMS is essential
• A hospitality qualification or certificate is advantageous
• Financial qualification beneficial
• Valid drivers license
• Personable, organised, detail-oriented, and guest-focused

Desired Skills:

• Guest support services
• Hotel service
• Guest relations
• Hotel Management
• Hotel reception