About the position
A specialist warehouse and distribution company has an exciting opportunity for an experienced, customer service-oriented Assignee Clerk in the Eastern Cape
The Assignee Clerk is responsible for managing the working hours of outsourced employees, providing daily capturing of new assignee take-on forms (pakkies), termination documents, and status change documents of assignees on Time and Attendance system as well as providing support for the Administration role.
- Matric / NQF level 4 Equivalent
- HR qualification or equivalent advantageous.
- Computer literacy must be Familiar with Word, Excel, and Outlook
- Proven experience as an assignee clerk or other clerical position
- Familiarity with office procedures and basic accounting principles
- Working knowledge of office devices and processes
HOURS MANAGEMENT
- Manage Time and Attendance for all TES employees in the DC
- Capture overtime for all TES employees in the DC
- Ensure that employee borrowing, transfers, status changes, promotions, terminations, and new engagements are actioned on SAP
- Edit time punches and manage unauthorized time on WFM (TA) system
- Generate and capture Admin employee registers
- Schedule TES employees per shift on WFM
- Check invoices to ensure that correct rates are being allocated to the correct designations
- Ensure that all new employees are loaded on biometrics to grant them access to the DC
- Generate and distribute time card and raw punch reports to the TES’s companies to resolve queries i.e. Overtime, short hours, etc.
- Ad hoc duties from the Operations manager and Personnel officer.
ADMINISTRATION AND REPORTING
- Check and facilitate the exception report on WFM
- Facilitate the close of the pay process
- Check and verify agency hours and invoices
- Ensure all employee documentation is filled as per the SOP
- Generate monthly reports (FTE, Headcount, staff movement, and hours worked) for staff movements purposes
CLIENT RELATIONSHIP MANAGEMENT
- Attend formal meetings at a client with the Personnel officer when required
- Liaise with client Head office by raising IT-related incidents and TA system-related queries
Desired Skills:
- Management of Personnel Resources
- Service Orientation
- Human resources software
- Complex Problem Solving
- Judgment and Decision Making
- Active Listening
- Learning Strategies
