About the position
Role Summary
Oversees the execution of the store standards, human resources, promotional execution and finance, Admin, maintenance of clothing stores. Monitors the execution of standards, promotions in clothing departments within Corporate Stores.
Requirements
Minimum Requirements
Grade 12 (matric)/N3 equivalent/Clothing degree
5 - 8 years' experience as an Area Manager - ideally within the Clothing retail sector
Knowledge of merchandising principles and fashion
Strong leadership and team building skills
Must be computer literate
SAP knowledge is an added advantage - run/analyze and interpret reports
Competencies
Customer-centric
Strategic, innovative, and autonomous approach to problem solving
Strong retail business acumen and trader mentality
Strong and effective negotiation skills
Decision-making skills
Numerical, analytical and interpretive ability
Computer literacy
Assertive and able to communicate effectively
High attention to detail
Align with Pick N Pay values
Networking and relationship-building skills
Self-motivated and own development-driven mindset
Strong leadership and team building skills
Key Responsibilities
Key Responsibilities
Lead and support a team of managers and Crew in the Flagship store.
Implement strategies to drive business performance to achieve target
Ensure operational efficiency and adherence to company policies
Analyze performance metrics and create actionable plans for improvement
Recruiting and managing staff
Managing stock take planning and process
Managing of disciplinary action and ER cases
Ensuring Admin, Trade and people checks are in line with business standards
Foster a positive and productive work environment
Ensure Visual merchandise standards are adhered to in the store.
Monitors staff appearance
Monitors backup areas
Monitors new lines available and merchandise according to dispatch guidelines
Monitor total range display
Monitors store/department housekeeping standards
Monitors customer service standards adhered to
Identifies staff training needs and coaches Crew
Communicates expected standards and processes to the Manager/Crew
Provides on-the-job knowledge skills and expertise to Managers/ Crew/Supervisors
Approves store Kronos schedules
Monitors store overtime costs
Ensures promotion and display standards are adhered to
Ensures general maintenance standards are adhered to -authorises any necessary
