About the position
An exciting opportunity is available for an experienced Architect – Application Development (ServiceNow) to join a global technology team.
This role is ideal for a seasoned ServiceNow professional with extensive experience designing enterprise-scale solutions, leading technical teams, and driving platform architecture, governance, and best practices.
Key Responsibilities
- Design and architect scalable ServiceNow solutions aligned with business objectives.
- Lead the development and enhancement of ServiceNow applications and platform capabilities.
- Drive CMDB governance, data quality, and lifecycle management.
- Collaborate with ITSM, ITOM, ITAM, and platform teams to ensure seamless service delivery.
- Design and implement Discovery, Service Mapping, and system integrations.
- Lead technical workshops, governance forums, and architecture reviews.
- Mentor and guide technical teams while promoting development best practices.
- Develop dashboards, reporting, and platform performance metrics.
- Drive automation initiatives and continuous platform improvements.
- Support infrastructure roadmaps, platform integrations, and enterprise architecture initiatives.
Requirements
- 12+ years' experience working with ServiceNow in large enterprise environments.
- Extensive experience with ServiceNow ITSM, ITOM, ITAM, and CMDB.
- Proven experience designing and implementing enterprise ServiceNow solutions.
- Strong knowledge of CMDB governance, Discovery, Service Mapping, and Configuration Management.
- Experience integrating ServiceNow with enterprise platforms such as SCCM, Microsoft Intune, SolarWinds, and other monitoring tools.
- Strong understanding of ITIL frameworks, infrastructure architecture, and enterprise integrations.
- Experience leading technical teams, mentoring developers, and driving platform strategy.
- Excellent stakeholder management, communication, analytical, and troubleshooting skills.
- Bachelor's Degree in Information Technology, Computer Science, or a related field.
- ITIL v4 Foundation certification.
- ServiceNow Certified Implementation Specialist (CMDB or Discovery) is highly advantageous.
- Knowledge of Common Service Data Model (CSDM) is beneficial.
How To Apply:
Contact Hire Resolve today for your next career-changing move
Our client is offering a highly competitive salary for this role based on experience.
Send your CV to: [Email Address Removed].com or connect with Mischa Bornman via LinkedIn.
Alternatively, you can also contact me directly at Hire Resolve [Email Address Removed]
Desired Skills:
- Architect – Application Development
- Architect – Application Development
- Architect – Application Development
