About the position
We are currently seeking an experienced and detail-oriented Airfreight Import/Export Clerk to join a fast-paced and dynamic operations team within a leading freight forwarding company. This is an exciting opportunity for someone with a background in airfreight logistics who is passionate about delivering excellent service and ensuring the smooth movement of goods across international borders.
Key Responsibilities:
- Prepare and verify air waybills and ensure all shipping documentation is accurate and complete.
- Ensure compliance with international export/import regulations and customs procedures.
- Maintain accurate and up-to-date records of all freight transactions.
- Calculate and record customer rates on airwaybills; prepare and send out invoices.
- Arrange PPECB inspections and compile pre-alert documentation (waybill, commercial invoice, phytosanitary certificate, PPECB).
- Track and trace shipments, ensuring timely delivery and addressing any delays or issues.
- Communicate effectively with customers, carriers, warehouses, and other departments to ensure efficient operations.
- Handle claims related to damaged, lost, or delayed cargo and escalate appropriately.
- Support the clearance of air, sea, and road shipments-both imports and exports.
- Conduct physical checks on consignments, including taking photos and recording product temperatures.
- Ensure shipments are packed according to specific airline requirements and that all pallet IDs match the packing list.
- Ensure proper labeling and documentation is included for all shipments.
- Upload shipment photos and relevant documentation to the shared system for access by internal teams and clients.
Candidate Requirements:
- Previous experience in freight forwarding, preferably in an airfreight import/export role.
- Strong understanding of international trade regulations and customs compliance.
- Familiarity with airline documentation, fumigation certificates, and freight charges.
- Good knowledge of Microsoft Office; experience with CargoWise is highly desirable.
- Excellent attention to detail and organisational skills.
- Strong communication skills, both written and verbal.
- Ability to prioritise workload, work under pressure, and meet deadlines.
- A proactive approach to problem-solving and customer service.
- Ability to work collaboratively as part of a team.
What's in It for You?
- Be part of a supportive, friendly, and professional logistics team.
- Work with a company known for its efficiency, reliability, and global reach.
- Career development opportunities within a growing organisation.
Interested?
Apply now and take the next step in your logistics career with a company that values precision, teamwork, and excellence in service
Salt is acting as an Employment Agency in relation to this vacancy.
Desired Skills:
- Airfreight
- Export Clerk
- Import Clerk
