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GP Consult

After Sales Manager

GP Consult

  • R35,000 - R50,000 per month
  • Permanent Senior position
  • Primrose
  • Posted 08 Apr 2024 by GP Consult
  • Job 2560382 - Ref Cen000324
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About the position

After Sales Manager - Commercial / Heavy Vehicle Industry - Isando, Kempton Park
Job Description

Manage the tactical, Warranty and Parts (PDC) Departments on a National scale while offering support to the Cross Border market
Strategic Leadership: Develop and implement a comprehensive national after-sales strategy to optimize customer satisfaction, loyalty and profitability.
Service Network Optimization: Evaluate and enhance the service network, ensuring efficient coverage to meet customer needs while maximizing operational effectiveness.
Quality Assurance: Implement and oversee quality control measures for service and parts, ensuring compliance with company standards and Industry regulations.
Customer Relations: Foster strong relationships with key clients, addressing their concerns promptly and working to exceed their expectations.
Revenue Growth: Collaborate with sales and marketing teams to identify opportunities for upselling services and parts, contributing to overall revenue growth.
Training and Development: Implement training programs to enhance the skills and knowledge of after sales teams, keeping them abreast of the latest industry technologies and trends.
Data Analysis: Utilize data and performance metrics to evaluate aftersales operations, identify areas for improvement, and drive data-driven decision-making.
Budget Management: Develop and manage budgets for the aftersales department, ensuring cost-effectiveness and financial accountability.
Compliance: Ensure that all aftersales activities comply with relevant regulations, standards and safety protocols.

Minimum Requirements 

Matric, plus qualification in business or engineering or related field will be advantageous.
Minimum 5 -8 year’s proven experience in similar role in Commercial Industry.
Code 8 license.
Strong Reporting and Presentation skills.
In-depth knowledge of aftersales operations, service and warranty processes and parts management.

Personal Attributes 

Strong leadership skills with the ability to inspire and lead cross-functional teams.
Excellent communication and interpersonal skills.
Strategic thinker with the ability to translate vision into actionable plans.
Results-oriented mindset with a focus on customer satisfaction and business growth.
Analytical skills to interpret data and make informed decisions

Desired Skills:

  • Commercial Industry
  • Qualification in business or engineering
  • After Sales

Employer & Job Benefits:

  • Cell Phone Allowance
  • Medical Aid allowance
  • Travel Allowance
  • Provident Fund

GP Consult

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About the agency

GP Consult (Pty) Ltd is a B-BBEE Level 2 and APSO accredited Company. We are 51% Black Woman owned South African company based In Centurion, Gauteng. Dynamic and versatile recruitment, staffing and outsourcing company with an impressive history. The key to our success lies in far-reaching resources and loyal, resolute Client Relationships born from dedicated and personalised services. GP Consult has a highly experienced and committed team that has been carefully selected and extensively trained. Our team of recruitment experts always go the extra mile in order to meet and exceed expectations. We provide staffing solutions to our clients nationally and internationally. GP Consult has a highly experienced and committed team that has been carefully selected and extensively trained. Our team of recruitment experts always go the extra mile in order to meet and exceed expectations. We provide staffing solutions to our clients nationally and internationally. GP Consult was established in 2005 and has more than 14 years’ experience in temporary, contract and permanent staffing. We pride ourselves in extending our services beyond staffing, we also offer turnkey, tailor-made outsourcing solutions, including all aspects of human capital management such as payroll, industrial relations, human resources, employee benefits, training and employee healthcare. We are passionate about people and committed to providing an efficient and cost-effective service to all our clients. We operate primarily in the following industries, but are not limited to them: -Construction -Manufacturing -Automation -Finance -Mining -Transportation and Logistics -Sciences -Agriculture -Engineering -Hospitality and Leisure -Gas and Oil -FMCG -IT OUR HISTORY AND VALUE GP Consult (Pty) Ltd has an exceptional track record and good working relationships with our clients. Founded by Gerhard Potgieter in 2005, his aim was to establish a company that will inspire and improve employment standards and efficiency in South Africa. More than fourteen years later, GP Consult has been involved in the employment of hundreds of temporary and permanent personnel nationwide. Our proven expertise in the industry illustrate our commitment to delivering the highest quality of temporary staff, permanent staff and shutdown personnel in various positions. We have a database of over a 4.5 million skilled and un-skilled candidates. ALL EMPLOYEES THAT WE PROVIDE, TEMPORARY / PERMANENT OR SHUT WORKERS ARE VETTED. WHAT WE OFFER OUR CLIENTS Over the years GP Consult has built a brand name in South Africa as a leading recruitment and staffing consulting specialist. We have segmented our services in distinct areas constantly adapting to the market and our client needs in order to provide an innovative client specific service to assist our client in achieving their goals. Recruitment – GP Consult’s expert team of recruiters are experienced in providing quality candidates. We pride ourselves in the ability to source the right candidate. Each consultant at GP Consult are trained to develop their skills - analyzing job requirements, attracting quality candidates, screening and selecting applicants, vetting applicants, hiring and integrating new employees into an organization. GP Consult is ideally placed to meet the needs of clients and candidates. We are proficient in placing candidates in Finance, IT Technology, Sales and Marketing, Administrative, Human Resources, Executive Management and Technical positions to mention a few. Psychometric Assessments - We have an industrial psychologist within our team who can offer psychometric assessments as an additional service to assist our clients. This will ensure that candidates that have undergone psychometric testing skills, behavioral traits and morals fit into your company values. Temporary Staff and Shutdown Personnel – GP Consult has experience in providing staff for Project specific assignments, seasonal requirements as well as temps for those unforeseen circumstances. GP Consult have supplied staff to the Corporate, Mining, Manufacturing, Automation, Warehousing, Transport and Logistics, Hospitality, Energy, Agriculture and Construction Industries. We are also proficient in supplying staff for preventative maintenance shutdowns. Our candidate pool consists of thoroughly screened and competent candidates for a vast variety of positions. Our extensive data base is updated regularly with top talent and we have access to the leading career portals with over 4,5 million candidates to select from. Shutdown Personnel – From planned shutdown personnel to emergency breakdown personnel, with GP Consult’s extensive database, we can provide artisans that are competent and skilled to perform tasks as required by our clients. Screened and vetted by our Operations Department before referring to a client, ensures that the client receives confident service delivery.

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Job expired on 2024/04/15

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