After Sales Administrator - Farm
Quest
- R22,000 - R23,000 per month
- Contract Intermediate position
-
Centurion
- Posted 02 Oct 2025 by Quest
- Expires in 34 days
-
Job 2623702 - Ref 519223459110791
About the position
Job Title: Aftersales Support Administrator
?? Location: Centurion, Pretoria
?? Employment Type: Full-time - 12 months contract
?? Department: Aftersales
Purpose of the Role
To support the Aftersales Department by collecting, managing, and sharing accurate information and data to ensure the smooth execution of daily, weekly, and monthly operations. The role involves coordination with dealers, internal teams, and suppliers, focusing on procurement, warranties, sales tracking, and training logistics.
Key Responsibilities
1. Procurement & Parts Ordering
- Place parts orders for India models via MgO and Turkish models via Erkunt (both Airfreight and Sea Freight).
- Run reports (Sales and Backorders) using Flonet and/or based on dealer requests.
- Monitor and follow up on order statuses and backorders.
- Provide updates to MSA and dealers on order progress and delays.
- Assist with ASN (Advanced Shipping Notice) processing upon receipt of parts.
- Make new part numbers live in the system.
- Compile and submit regular reports:
- Parts Sales Report
- Parts Orders Report
- Parts Backorders Report
2. Warranty Administration
- Monitor newly submitted warranties and ensure all required fields are completed.
- Liaise with dealers to obtain any missing warranty information.
- Collect and file PCR (Product Concern Reports).
- Confirm dealer receipt and acknowledgment of all technical bulletins.
- Generate regular warranty reports, including:
- Submitted claims
- Feedback received
- Paid warranties
3. Sales Monitoring & Reporting
- Monitor daily parts sales and approvals/releases.
- Track deliveries to dealers and ensure timelines are met.
- Compile weekly and monthly sales reports.
- Monitor dealer-level stock vs. minimum required parts quantities.
4. Training Support
- Assist in planning and coordinating training:
- Manage training calendars and schedules.
- Confirm availability and attendance of participants.
- Maintain attendance registers and training records.
Minimum Requirements
- Matric (Grade 12)
- Valid Code B Driver's License
- Basic computer proficiency in:
- Must be highly organized and detail-oriented
Desired Skills:
- Aftersales
- Procurement
- invoicing
Quest
About the agency
For over 50 years, Quest has provided excellent temporary recruitment services.
Our experienced and highly skilled consultants know that you need a flexible and bespoke approach to temporary recruitment to find the right match for your company.
We do more than just recruit, we are also pioneers in specialist recruitment who can help you optimise your recruitment strategy and support you through the entire process. Our consultants pride themselves on building strong and lasting relationships and solidifying our national and local networks.
Enabling business through talent
Quest is South Africa’s leading provider of scalable recruitment and staffing solutions for Frontline customer service, Sales, Marketing and Support staff. Its primary services are Bulk Recruitment Solutions (Perm and temp), Field Marketing Solutions, Human Resource Outsourcing, Recruitment Process Outsourcing and Staff Optimisation Solutions. All of this is geared towards “enabling business through talent”.
B-BBEE Credentials
We are a 59,03% black owned company, with 49,39% black female ownership and a Level 1 B-BBEE Contributor status, allowing for 135% procurement recognition. We have an extensive presence in South Africa and the continent, with a database of over 150 000 qualified candidates.
Our industry experience and extensive IT infrastructure have allowed us to turn talent acquisition into a science. For clients, this means improved request-to-delivery turnaround time; saving money and improving agility. For candidates, this means you are more likely to find an employer who matches your career needs.
Quest has always been at the forefront of innovation in the recruitment industry. Our attitude of constant assessment and adjustment to the needs of the modern business has put us first in South Africa:
- To offer optimised staffing solutions
- To offer specialised call centre staffing solutions
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