Affinity Claims Administrator
HC Recruit
- R Undisclosed
- Permanent Junior position
-
Kloof
- Posted 27 Apr 2024 by HC Recruit
- Expires in 9 days
-
Job 2563675 - Ref DUR002069
About the position
DUR002069 - Affinity Claims Administrator– Kloof, Kzn
Purpose of the job:
To play a crucial role in receiving and processing technology-based claims from inception to repair or payout status. Your responsibilities will include engaging with external customers to track and process insurance claims and related administration, ensuring adherence to policy wording rules and compliance modelling.
Required Qualifications
- Matric
- Certificate in Short-Term Insurance – NQF 4 with 150 credits/ NQF 5 with 24 credits.
Technical Competencies and responsibilities
- Experience working in an inbound Call Centre environment.
- Insurance Claims experience.
- Proficient in telephone etiquette.
- High computer literacy in MS Word and Excel.
- Investigate claims by contacting relevant clients to obtain outstanding information and/or documentation.
- Receive and respond to incoming internal and external calls professionally and efficiently.
- Upload documentation onto the system.
- Follow up on pending claims (excess, outstanding information, etc.)
Behavioural Competencies:
- Communication Skills.
- Great Team Player.
- Time management skills.
- Problem-solving skills.
- People-oriented with tact and patience.
- Ability to work under pressure.
Only candidates meeting the minimum requirements will be considered. If you haven’t heard from a consultant in two weeks assume that your application has been unsuccessful.
Desired Skills:
- Communication Skills
- People-oriented
- Ability to work under pressure
HC Recruit
About the agency
Hewitt Colenbrander Recruitment was launched in March 2006 and specialises in recruiting and headhunting for companies needing to fill financial, managerial or IT positions in a variety of industries. The directors of the company are Brian Hewitt and Steve Colenbrander.
Brian Hewitt is a B.Sc. Agric (University of Natal) and MBA (University of Cape Town) graduate with managerial experience in the agribusiness, banking and hospitality industry having worked in Zimbabwe and South Africa.
Steve Colenbrander is a B.Com (University of Natal) graduate and founded Colenbrander Incorporated which has grown into a sizeable and well respected Pietermaritzburg accounting firm with clients situated all over KZN.
A critical success factor for business is to employ the right people. Incorrect placements inhibit organisational productivity and can lead to conflict in the work place. Achieving a 'best fit' between company, position and employee are therefore vital for employer and employee alike.
We aim to do this, by understanding our clients - their culture, structure, systems and strategy. We also endeavour to understand the external business environment in which our clients operate. This makes achieving 'best fit' more probable.
Understanding our candidates will be achieved by researching their backgrounds, interviewing them and knowing their aspirations. Where necessary, we will use psychometric profiling. We will then target the organisation and position to which we feel they are best suited.
A 'best fit' between client and candidate, will enable us to add long term value to our clients in a mutually beneficial business partnership.
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